Mid Market Account Manager Team Lead, Xelix
2+ days a week in office (Hoxton, London)
AI-powered control centre for accounts payable teams
Be an early applicant
AI-powered control centre for accounts payable teams
101-200 employees
Be an early applicant
2+ days a week in office (Hoxton, London)
101-200 employees
Company mission
To build best-in-class solutions for Accounts Payable - using the latest technology to drive real outcomes for our customers.
Role
Who you are
- 5+ years of experience in Account Management in a B2B SaaS or technology-driven company
- Minimum of 1-2 years of experience leading a team
- A proven record of achieving or surpassing renewal and expansion targets
- Exceptional communication, coaching, and relationship-building skills
- Strong analytical and problem-solving abilities; comfortable working with data to guide decisions
- Experience using HubSpot CRM is highly desirable
- Must have experience with MEDDIC
- A proactive, collaborative approach and the ability to influence cross-functional teams
- Passion for developing people, improving processes, and delivering exceptional customer value
What the job involves
- As the Mid-Market Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our mid-market customer base
- You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow mid-market accounts, and drive measurable business outcomes
- Lead, mentor, and develop a high-performing team of Mid-Market Account Managers
- Drive team performance to achieve renewal, retention, and expansion targets
- Manage a select portfolio of strategic mid-market accounts to model best-in-class customer engagement
- Guide your team in developing and executing account plans that promote long-term customer success and revenue growth
- Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability
- Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes
- Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn
- Report on team KPIs and business metrics, providing insights and recommendations to senior leadership
- Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts
- This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday
Application process
- While the exact process may vary slightly depending on the role, our typical interview stages are:
- Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity
- Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team
- Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach
- Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office
- We strive to make the process clear, efficient, and respectful of your time
Salary benchmarks
Our take
Xelix helps enterprise finance teams detect high-risk transactions and prevent financial losses driven by error or fraud. The solution also provides a deep analytics capability in the areas of cash management & supply chain performance.
Currently, up to 1% of company spend is lost due to Accounts Payable errors. This can be caused by simple manual errors (e.g. keying mistakes), technology mishaps (e.g. OCR failures) or intentional fraud from inside or outside the company. When trying to maximize the profitability of a company a 1% difference in net spending can make an immense difference, therefore the software that Xelix is developing has huge potential.
As evidence of its power, Xelix claims that it typically saves companies 6-figures within the first 3 months of going live and drives a positive ROI within one month. Additionally, its analytics capability provides in-depth analysis & insights on supply chain activity - including payment performance, procurement trends & working capital management. Ultimately, Xelix has the first-mover advantage in its market and if keeps progressing at its current pace it could easily grow rapidly.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jul 2025
$160m
SERIES B
Jul 2022
$5m
SERIES A
Total funding: $165m
Company benefits
- Learning & development culture – £500 personal annual budget
- We’re carbon-neutral and are working towards ambitious carbon reduction goals
- Lots of team socials & activities
- Annual team retreat
- On-site Gym
- 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
- Hybrid working from our dog-friendly Hoxton office
- Comprehensive private medical & dental cover with Vitality
- Enhanced parental leave
Company values
- Be productive
- Be proactive
- Keep improving
- Be collaborative
Company HQ
London, UK
Articles
Leadership
Paul Roiter
(Co-Founder & CEO)Paul has a degree in Political Science and Government and an MBA. They previously co-founded Dingo App, a peer-to-peer ticketing app.
Phil Watts
(Co-Founder & CPO)Phil has a degree in Maths and Economics, and they're a qualified Chartered Accountant. They previously co-founded Dingo App, a peer-to-peer ticketing app.
People progressing
Maddy joined Xelix as an SDR in 2022, before joining the Partnerships team in October 2023.
Miki joined Xelix in 2019 as a Software Engineer, before being promoted to Lead Data Engineer. They are now a Staff Software Engineer.
Having joined Xelix in April 2023 as an SDR, Hannah is now a Customer Success Manager.
Diversity, Equity & Inclusion at Xelix
- Building a diverse and inclusive team is at the heart of everything we do both in the people team, and the wider Xelix team. We are aware that diversity & inclusion efforts are ongoing, and that we will never have it all figured out and ‘done’. This means we need to constantly learn and iterate. We will also make mistakes, but the important thing is that we learn from them and act with positive intent.
- Equal opportunity employer
- Advanced parental pay
- Actively track and working to improve gender balance (currently 29% female)
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