SSA Solutions Engineer, LeoLabs

• This is a hands-on role for someone with a technical background who enjoys problem solving, communicating with both technical and non-technical stakeholders, and learning in a fast-paced environment
• Bachelor’s degree in Aerospace Engineering, Physics, Data Science, or related technical field (or equivalent relevant experience)
• 1–3 years of professional experience in an engineering, analytics, or technical customer-facing role
• Strong written and verbal communication skills; comfortable translating between technical and non-technical audiences
• Practical experience with data analysis tools (Python, SQL, large dataset tools like Databricks, or similar)
• Ability to manage multiple priorities and deliverables at direction of the Director of SSA Technical Solutions
• Analytical thinker who can work from data to actionable insight
• Customer-focused and service-oriented
• Strong attention to detail and ability to document assumptions and limitations
• Collaborative team player who escalates blockers and follows through on commitments
• Eager to learn and grow technically in the Space Situational Awareness domain such as gaining knowledge and confidence with orbital mechanics, conjunction analysis and associated disciplines

Desirable

• As a Junior SSA Solutions Engineer at LeoLabs you will work at the intersection of customers, data analytics, and engineering
• You will coordinate technical conversations with customers, translate operational requirements into actionable engineering requests, and perform analytical tasks to validate solutions
• Customer engagement: Participate in technical discussions with customers to gather requirements, clarify objectives, and scope deliverables
• Requirements translation: Convert customer needs and operational goals into clear requirements, user stories, or technical specifications
• Solution support: Work with product and engineering teams to prototype, specify, and validate solutions; test and verify feature behavior against requirements
• Data analysis: Perform basic-to-intermediate analysis of SSA datasets (e.g., TLEs, tracking data, covariance/position error, conjunction data) to support customer requests and internal decisions
• Documentation: Produce concise technical notes, runbooks, and customer-facing documentation that explain solutions, assumptions, and recommended actions
• Issue triage: Help triage customer-reported issues, reproduce problems, and coordinate fixes with engineering and operations
• Operational support: Assist in preparing and delivering demos, technical briefings, and ad-hoc analyses for customers and stakeholders. Support customer operational events involving event analysis and manual Orbit Determination activities
• Continuous improvement: Capture recurring customer needs and feedback to inform roadmap prioritization and product improvements