Senior Product Manager, Fresha
Fintech
4+ days a week in office (Old St, London)
Booking software for beauty & wellness brands
Open for applications
Booking software for beauty & wellness brands
201-500 employees
Open for applications
4+ days a week in office (Old St, London)
201-500 employees
Company mission
To empower beauty and wellness businesses and help millions look and feel their best.
Role
Who you are
- This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact
- Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries
- Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance
- Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans
- Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies
- Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders
- Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences
- Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment
- Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
- Team Player - Happy to roll sleeves up and assist the team when required (team player)
- Adaptability - Comfortable working in a fast-paced and changing environment
What the job involves
- Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business
- Reporting directly into the Head of Product, and working collaboratively with engineers, designers, data analysts, and marketeers in an innovative environment, you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance
- Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices
- Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends
- Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights
- End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution
- Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications
- Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives
- Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships
Application process
- Screen call - Video-call with a member from the Talent Team - 30mins
- 1st Stage - Video-call with Hiring Manager - 45-60mins
- 2nd Stage - In-person presentation with Hiring Team - 90mins
- We aim to finalise the entire interview process and deliver feedback within 2 weeks
- Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
Salary benchmarks
Our take
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations through a range of intuitive software and fintech solutions.
The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products such as point-of-sale, customer records management and marketing automation, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and collate over 110,000 partner businesses processing over 1 billion appointments booked to date. The marketplace also creates revenue potential for partner companies through its online bookings, building integrations with social media brands like Instagram and Facebook.
Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Dec 2021
$52.5m
SERIES C
Jun 2021
$100m
SERIES C
Total funding: $195m
Company benefits
- Work from home opportunities
- Fast track career progression
- Travel coverage when visiting teammates - through workshops and social events
- A vibrant and collaborative company culture
- Company social events
Company HQ
Old Street, London, UK
Leadership
William Zeqiri
(CEO)Previously VP of Technology at Dubai Holding (investment management). Digital Services Manager for New Zealand Human Rights Convention
Nick Miller
(Product Chief)Previously a Programme Manager for New Zealand Trade and Enterprise. Founded a business with William in 2005 (a strong signal of their partnership)
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