Senior Product Manager, ThredUp

$190-210k

ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan

Senior and Expert level

San Francisco Bay Area

More information about location

3 days a week in office (Oakland, CA)

Fashion resale platform

Posted today

Fashion resale platform

501-1000 employees

B2CRetailFashionConsumer GoodseCommerce

Posted today

$190-210k

Senior and Expert level

San Francisco Bay Area

More information about location

3 days a week in office (Oakland, CA)

501-1000 employees

B2CRetailFashionConsumer GoodseCommerce

Company mission

To inspire a new generation to think secondhand first.

Job

Company

Role

Who you are

6+ years of experience in a product management role
Proven experience leading cross-functional teams and driving alignment across Product, Design, Marketing, Data Science, and Engineering
Ability to foster a collaborative and inclusive environment that brings out the best in team members
Strong background in product development with experience driving technical and data-focused roadmaps
Familiarity with advanced data tools, algorithms, and personalization systems is a plus
Deep empathy for customers and the ability to translate insights into impactful product decisions
A track record of creating user-centric products informed by qualitative and quantitative research
Experience managing trade-offs and evaluating competing priorities while staying focused on overarching business objectives
Ability to synthesize information quickly and make decisive, informed decisions
Natural curiosity and perseverance to explore new ideas and overcome challenges
Comfort with experimentation and learning from failure to iterate toward success
Experience on technology-driven product teams
Ability to identify and capitalize on opportunities to drive user engagement and retention

What the job involves

The Senior Product Manager will play a pivotal role in defining and executing the company-wide personalization strategy at ThredUp
Personalization is central to making ThredUp’s marketplace accessible and enjoyable for a diverse customer base
As the Senior Product Manager, you will directly impact our mission to inspire a new generation of sustainable shoppers
Reporting to the VP of Product, you will own the roadmap for delivering a curated and personalized shopping journey
You will collaborate closely with Engineering, Product Design, Marketing, and Data Science to execute this vision and drive measurable improvements in engagement, conversion, and customer satisfaction
Define and Execute the Personalization Strategy: Own the product vision and roadmap for personalization, creating curated shopping experiences tailored to individual users. Partner with designers, engineers, data scientists, and ThredUp’s leadership team to ensure alignment on the strategy and delivery of impactful products
Drive Innovation: Build net-new products and experiences by leveraging advanced AI and machine learning technologies. You’ll play a key role in reimagining the future of resale, balancing short-term wins with long-term transformative innovation
Deliver Measurable Results: Use data-driven decision-making to validate strategies through A/B tests and analytics. Continuously refine and optimize personalization features based on performance metrics and customer feedback
Champion Cutting-Edge Technology: Lead the adoption of advanced tools, such as knowledge graphs, recommendation engines, and real-time data systems, to create state-of-the-art personalization experiences. Bring a strong technical background or enthusiasm for learning new technologies to the role
Engage with Customers: Deeply understand our customers by conducting interviews, usability testing, and data analysis. Use these insights to identify opportunities for personalization that delight users and reduce friction in their shopping journey

Our take

Over 40% of Gen Z consumers claim to have bought used clothing as opposed to 20% of Gen X and Boomers. Yet, despite this change in fashion trends, consumers must often rely on brick-and-mortar thrift stores and unregulated second-hand eCommerce marketplaces in order to access to find pre-owned clothing.

ThredUp provides an online marketplace for the buying and selling of secondhand fashionwear, offering affordable prices on discount clothing whilst promising a regulated and consistent approach to quality and cleanliness standards. The company acquires its clothing through sellers sending packages of clothing, which the company then sifts through to decide what is sellable and what should be returned.

The company went public in 2021 and immediately acquired Remix, a European second-hand fashion outlet, as part of its international expansion plans. It has however struggled to achieve profitability thanks to global economic turmoil and a glut of new clothing in the fashion industry causing prices to drop sharply. It is focusing on reducing its operating costs and expanding its storage capacity, and is expected by analysts to weather the current conditions in good form.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

0% employee growth in 12 months

Glassdoor (3.1)

Trustpilot (1.3)

Company

Funding (last 2 of 7 rounds)

Aug 2019

$100m

SERIES F

Sep 2015

$81m

SERIES E

Total funding: $232.9m

Company benefits

Competitive salary (we leverage market data) + stock
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays (US offices)
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered

Company HQ

Old Oakland, Oakland, CA

Leadership

James Reinhart

(CEO)

Has an MBA from Harvard Business School and started out in teaching. Also co-founded the Beacon Education Network.

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