Strategic Human Resources Business Partner, Wayfair
More information about location
Office located in Wilmette, IL
A global online homeware marketplace
Job no longer available
A global online homeware marketplace
1001+ employees
Job no longer available
More information about location
Office located in Wilmette, IL
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 5+ years in a dedicated HR role with 3+ years of human resources experience as a strategic business partner; high-volume retail setting preferred
- Formal training in Human Resources and/or SHRM/HRCI certification highly preferred
- Outstanding interpersonal, oral and written communication skills with the ability to effectively and respectfully work with associates at varying levels within the organization
- Proven ability to successfully provide relevant and immediate feedback in a fast-paced, complex environment
- Ability to build productive relationships and influence location leadership
- Service orientation with a consultative lens
- Ability to analyze, interpret, manipulate data as it relates to the HR function
- Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
- Ability to use independent judgment, problem-solve, be creative and committed to results
- Approximately 50-60%, as needed
What the job involves
- As a true business partner to our leaders, you will be tasked with providing strategic input, insight and advice on the people pillars and the impacts that our people have on the success of our site
- You will tackle existing and potential future challenges through detailed understanding of the business objectives, key metrics, and KPIs driving success across your site(s)
- Partner with Senior Leadership at the site for strategic planning
- Provide expert and objective advice, coaching, and counsel to leaders and employees on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management and organizational development while effectively mitigating business and company risk
- Superuser of data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners in order to develop solutions that improve business results - includes claims, complaints, engagement, turnover, attendance, leaves, productivity metrics
- Drive and implement employee engagement initiatives at your site in conjunction with site leaders and assess the impact of all programs and events
- Lead complex employee relations investigations and working with site leadership and Home Office support to resolve issues
- Work cross-functionally to drive department specific projects and initiatives through our people
- Drive the site-specific Talent strategy in order to maintain an independent workforce
- Proactively and effectively communicate and partner with home office
- Ensure compliance of company policies and all local and federal legislation
- Ensure Wayfair’s People Principles and Culture are a living, breathing reality
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionise online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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