Strategic Account Manager, Pluralsight
$282.2-313.6k
OTE
More information about location
Technology workforce development company
Be an early applicant
Technology workforce development company
1001+ employees
Be an early applicant
$282.2-313.6k
OTE
More information about location
1001+ employees
Company mission
To inspire and empower the tech workforce to achieve their goals.
Role
Who you are
- You enjoy learning and are open to new ways of doing things
- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns
- When communicating you are self-aware, insightful, and proactive
- You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link
- You believe in continuous improvement and request frequent feedback from others
- Value-based, strategic sales skills. Pluralsight leverages the Meddpicc and Three Whys framework to establish a deep understanding of customers’ needs and challenges. This ensures we tightly align and deliver strong value and business outcomes
- Ability to successfully navigate and manage large, complex accounts
- Strong communication skills, both written, verbal and presentation
- Team leadership to help formulate and execute an account and customer support plan
- Proven strategic negotiation and closing skills with a successful track record of navigating stakeholders within large complex organizations and internally
- Travel to customers (in-person meetings are a KPI)
- Requires a minimum of 5+ years of related or equivalent experience
- Experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite
- This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility
- Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs
What the job involves
- The Strategic Account Manager is responsible for the total commercial success and outcome of approximately 5 to 8 large customers and includes responsibility for the renewal and expansion of recurring revenue
- You will work closely in partnership with a Customer Success Manager as well as an extended support team including a Technical Account Manager to ensure the customer engagement is successful
- Leverage Meddpicc and the Three Whys framework across book
- Develop and implement effective account strategies and plans for each customer
- Ownership of the full sales cycle for both renewals and new business within each account
- Effectively build relationships and active engagement with a broad range of stakeholders on the customer and Pluralsight side, including executive alignment
- Research and understand the customer’s business and serve in a consultative capacity to align Pluralsight’s solutions to help the customer achieve their strategic objectives
- Financial and sales activities including developing proposals, business cases, forecasting, negotiating business terms, contracts and guiding all activities related to the commercial transactions
Our take
Pluralsight is dedicated to closing the global tech skills gap, a mission that has become increasingly urgent as industries worldwide face a growing shortage of IT talent. This high demand for upskilling makes Pluralsight's online training services more relevant than ever.
Founded in 2004, Pluralsight has matured into a prominent player in the online upskilling industry. The company has been significant growth in recent years, capitalizing on the surge in demandf fbefore many competiting startupos emerged. Depsite facing competition from major players like Grow with Google and UDemny, Pluralsight has maintained its strong position.
Though Vista Equity Partners' 2021 acquisition has brought some challenges, Pluralsight, once a unicorn startup now a public company, continues to thrive. With numerous partnerships with NGOs, educational institutions, and corporations, Pluralsight remains a key player in tackling the tech skills shortage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Dec 2016
$30m
SERIES C
Aug 2014
$135m
SERIES B
Total funding: $195m
Company benefits
- Unlimited PTO
- Summer Fridays
- Holidays
- Parental Leave
- Medical, Dental and Vision
Company HQ
Draper, UT
Leadership
Aaron Skonnard
(Co-Founder & CEO)Worked as a DevelopMentor Author, and was President of Skonnard Consulting. In 2004, left a Neumont University Associate Professorship to co-found Pluralsight.
Fritz Onion
(Co-Founder)Started as an Oracle Software Engineer after a degree at Harvard, and then spent 10 years as a DevelopMentor Instructor. Subsequently co-founded Pluralsight in April 2004, serving as Content Advisor.
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