UX Researcher, Vetcove
$70-100k
For Colorado, the salary range is: $75,000 - $85,000. Plus Equity and Bonus
More information about location
Single-source veterinary hospital supply shop
Be an early applicant
Single-source veterinary hospital supply shop
101-200 employees
Be an early applicant
$70-100k
For Colorado, the salary range is: $75,000 - $85,000. Plus Equity and Bonus
More information about location
101-200 employees
Company mission
To provide a fair and ethical marketplace for veterinary purchasing.
Role
Who you are
- Experience and Skills: A four-year college degree and professional experience in UX research, UX design, or a related discipline
- Analytical and Detail-Oriented: Strong ability to analyze and synthesize large amounts of user data and convert it into actionable design recommendations
- Strong Communicator: Able to convey research findings, product requirements, and design rationale clearly to cross-functional teams
- Empathetic and Curious: Committed to understanding real user problems and finding thoughtful solutions
- Highly Organized: Comfortable managing concurrent projects and shifting priorities in a fast-paced environment
- Tech-Savvy: Experience with research and design tools (e.g., Excel, Figma, FullStory)
What the job involves
- As a UX Researcher at Vetcove, you’ll play a pivotal role in uncovering user insights and transforming them into actionable product specifications that guide design and development
- You will lead efforts to gather qualitative and quantitative feedback, conduct usability testing, and identify pain points and opportunities across the customer journey
- You will also own portions of the product design process, partnering with engineering and product teams to translate your findings into clear user flows, wireframes, and feature requirements
- You’ll work closely with internal teams including product managers, designers, engineers, and customer support, as well as external stakeholders such as veterinary professionals and pet owners
- Your work will directly shape the experience of a platform trusted by thousands of veterinary professionals
- This is not just a research role—it is an opportunity to influence product strategy, design thoughtful user-centered experiences, and help build tools that improve the lives of clinics and pet parents
- We’re a fast-moving team solving big challenges in an industry rapidly embracing technology. Our platform powers the day-to-day operations of veterinary clinics, from medical records to online shopping, but our mission goes beyond software—we’re creating a more efficient way for clinics to serve their patients
- As a UX Researcher, you’ll be deeply embedded with product and engineering teams, ensuring user insights are continuously informing decisions. Your work will be critical in defining not just what we build, but how we build it
- Conduct research studies including interviews, usability testing, and session replays
- Synthesize user feedback and user requirements into clear, actionable insights that guide product strategy
- Translate research findings into detailed product specifications and wireframes
- Collaborate with product managers and engineers to define feature requirements and design scope
- Support the end-to-end design process for select features, from early exploration through final specs
- Monitor product usage and behavioral analytics to validate design effectiveness and inform iteration
- Promote best practices for user-centered design and research across teams
Our take
Purchasing inventory for veterinary hospitals can be time-consuming and expensive, as finding the best prices requires a lengthy process of researching suppliers and comparing their prices. Whilst some comparison tools do exist for veterinary organizations, existing solutions do not take into account custom negotiations, GPOs, or corporating pricing schemes, limiting the thoroughness of comparisons.
Vetcove provides an online marketplace for veterinary hospital inventory procurement, allowing clinics to reduce ordering times and costs through its free service. The company achieves this by allowing users to link their existing vendor accounts and list their custom pricing arrangements, helping inform a more accurate comparison ecosystem and boost supplier sales, whilst resolving supply chain limitations.
Whilst veterinary organizations already have access to the suppliers provided on Vetcove’s marketplace, the company stands out by integrating custom pricing arrangements into the comparison ecosystem, helping to provide a more holistic and accurate overview of supply chain inventories and costs. Whilst the marketplace is free for veterinary clinics and organizations, the company charges suppliers to be listed.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Dec 2021
$50m
SERIES A
Aug 2016
$3m
SEED
Total funding: $53m
Company benefits
- Open Vacation Policy
- Stock Options & Benefits
- Medical, Dental, and Vision Insurance
- 401K Matching
- We're a fully remote team!
Company HQ
Brickell, Miami, FL
Leadership
Alexander Kates
(Co-Founder & CEO)Experience as Co-founder and Group Manager of Jersey Angels, LLC from 2009 to 2012. Co-founder and Managing Director of GRX from 2012 to 2015.
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