Senior Email & CRM Marketer, Abridge
$156-180k
+ Equity
More information about location
3 days a week in office
Powering deeper understanding in healthcare through purpose-built AI
Open for applications
Powering deeper understanding in healthcare through purpose-built AI
201-500 employees
Open for applications
$156-180k
+ Equity
More information about location
3 days a week in office
201-500 employees
Company mission
To power a deeper understanding in healthcare.
Role
Who you are
- 4-8 years of experience in email, CRM, lifecycle, or growth marketing, ideally within B2B SaaS or enterprise technology
- Proven ability to plan, execute, and measure multi-touch lifecycle programs that drive pipeline and revenue impact—not just opens and clicks
- Strong project management and ownership skills — you can manage complex, multi-stage programs from kickoff to results, ensuring alignment, accountability, and flawless execution
- Deep familiarity with enterprise sales cycles, buying committees, and the messaging cadence needed to influence them over time
- Hands-on fluency with the modern email/CRM stack—Braze, HubSpot and/or Marketo paired with Salesforce. You can build a journey, debug a workflow, and have an opinion on lead scoring
- Strong copywriting instincts—you can draft a subject line that earns the open and a body that earns the next click, and you edit ruthlessly for brand voice
- Working knowledge of deliverability fundamentals (DMARC, BIMI, list hygiene, consent management) and a track record of protecting sender reputation through scale
- Analytical mindset with experience using tools like Salesforce, HubSpot, Marketo, or similar to measure program success and influence
- Experience using AI as a force-multiplier for lifecycle efforts—speeding research, segmentation, copy iteration, and personalization—while preserving brand voice and accuracy
What the job involves
- We're looking for a Sr Email & CRM Marketing Manager who will own the strategy and execution of lifecycle programs that turn our database into pipeline and our customers into advocates
- You'll design and launch nurture journeys, newsletters, ABM-aligned sequences, and customer lifecycle programs—all focused on reaching enterprise healthcare buyers and supporting sales with high-quality engagement at every stage of the funnel
- You'll be equally comfortable in strategy and execution, able to take a program from initial concept through build, launch, measurement, and optimization
- You'll also play a key role in developing the segmentation logic, journey architecture, and lifecycle infrastructure that make every send relevant rather than noisy—across new logos, expansion, and customer marketing motions
- This is a highly cross-functional role collaborating closely with our email/CRM agency, demand generation, sales, product marketing, customer marketing, and revenue ops to build journeys that resonate with complex buying committees and our 250+ health system customer base, meeting clinicians, executives, and partners where they are
- Build and execute full-funnel email and lifecycle programs across nurture, newsletter, ABM, and customer marketing motions, leveraging AI tools for segmentation, personalization, and content iteration to drive engagement and pipeline growth
- Own the email and CRM roadmap—define the segmentation logic, journey architecture, and cadence rules that make every touchpoint feel timely and earned
- Develop campaign briefs, timelines, and project plans, ensuring smooth, on-time delivery with clear ownership and accountability across nurture builds, newsletter cycles, and lifecycle launches
- Partner closely with the demand gen and sales to translate buyer personas and pipeline needs into templated and triggered sequences for priority accounts—equipping reps with personalization tokens, dynamic content, and follow-ups that compound over the cycle
- Collaborate with creative, product marketing, and customer marketing to develop messaging and assets that speak directly to enterprise audiences and to our existing customer base from executives to end-user clinicians
- Own deliverability, governance, and the data layer—maintain sender reputation, manage suppression and consent, monitor inbox placement, and partner with marketing ops on lead routing, scoring, attribution, and CRM data quality
- Manage performance metrics across opens, CTR, MQL conversion, pipeline influence, and revenue contribution, grounding decisions in real-world data and translating insights into clear, prioritized next steps
- Run a disciplined experimentation program across subject lines, send times, content, CTAs, and segmentation—bringing rigor and transparency to what's actually moving the needle
Our take
Summarising key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions.
This is where Abridge comes in; it has developed a HIPAA-compliant AI platform that transcribes, structures, summarises, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language.
Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience. Its unique focus, then, is part of the reason why it enjoyed two impressive rounds of funding in 2025 alone.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
May 2025
$300m
SERIES E
Feb 2025
$250m
SERIES D
Total funding: $757.5m
Company benefits
- Unlimited PTO, plus 12 national holidays
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
Company HQ
SoMa, San Francisco, CA
Leadership
Shivdev Rao
(Co-Founder & CEO)Alongside their work as a practising Cardiologist at the University of Pittsburgh Medical Center, they also served as Physician Advisor in Residence and ultimately EVP at UPMC Enterprises; co-founded DocDok; and worked as a co-architect on a healthcare project at the Kauffman Foundation.
Sandeep Konam
(Co-Founder & CTO)Completed an MS in Robotics at Carnegie Mellon, then served as Senior Product Manager at UPMC Enterprises. Has delivered guest lectures at Carnegie Mellon, Stanford, and the University of Pittsburgh.
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