Senior Manager of Technical Product Management, Fivetran

• A technical background with SQL proficiency and experience with a general-purpose programming language is preferred
• Proven experience in managing and developing high-performing teams, with 3-5 years in a leadership role in technical product or program management, preferably for internally-facing systems and products
• A leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
• Your style is adaptable. As a fast-moving startup, you’ll be called upon to define the unknown and lead your team through ambiguity
• Demonstrated ability to lead cross-functional teams and manage stakeholder expectations effectively
• Commitment to ethical leadership, with adherence to the “Front Page Test” as a guiding principle
• Expertise in driving the development lifecycle of highly technical and complex products for internal users
• Adept at prioritizing major initiatives, balancing the demands between near-term alignment to changes in the business and long-term scalability
• Deep understanding of enterprise-grade systems and end-to-end processes, with the ability to oversee projects that require advanced technical understanding
• Experience in performing in-depth analysis and research to identify opportunities for system improvements
• Ability to translate complex technical details into clear, concise requirements and communicate effectively with technical and non-technical stakeholders
• Experience with Agile or Scrum project management methodologies, with a strong track record of shipping products that exceed user expectations
• Exceptional collaborator with a track record of working cross-functionally within the product organization and beyond
• Strong ability to partner with design, engineering, analytics, and partnerships teams to drive and implement changes
• Capacity to evangelize the success of system initiatives to bolster confidence and adoption
• Detail-Oriented Perspective
• Strong attention to detail while maintaining sight of the broader vision and strategic goals
• Ability to manage multiple projects and deadlines, balancing short-term needs with long-term strategic priorities
• Demonstrated use of analytics, user research, and business cases to drive decisions and improve internal systems
• A deep sense of empathy for the customer, ensuring that all technical solutions are user-focused and deliver significant value
• Embodies the product team values of Curiosity, Ownership, Collaboration, Kindness, and Integrity and encourages the same within the team

Desirable

• We’re looking for a Senior Manager to build and lead our Technical Product Management team within Systems Engineering
• Systems Engineering is a new and growing organization within Fivetran, charged with designing, implementing, configuring, and maintaining the internal systems that power our operations
• These domains can include Lead to Cash, including tight integration with our product platform to enable online purchasing and subscription management; Finance, including the flow of Revenue into our Analytics and Accounting domains; Support, which ensures a world-class experience throughout the customer lifecycle; and more to discover, as we’re just beginning our journey as a function!
• You and your team will drive the relationship between our Systems Engineering technical teams and business stakeholders, wearing many hats along the way
• You’ll work with Go-To-Market, Finance, Analytics, Product, and Engineering teams to drive the business process systems strategy, roadmaps, requirements, and the execution of projects
• You’ll be expected to understand the key technologies that drive our systems and product interactions to guide your team and work cross-functionally with engineering stakeholders
• In order to do that, you should be comfortable working with technical and non-technical stakeholders to develop product requirements, technical design documents, and related documentation to define technical solutions to business challenges clearly
• Build and scale the internally-facing Technical Product Management function, setting strategic direction and defining team structure and processes
• Act as a mentor and coach to the team, fostering an environment of growth and development
• Align the business vision with technical solutions, setting clear objectives and key results for the team to strive for
• Collaborate closely with internal stakeholders and Systems Engineering teams to drive the execution of your product roadmap, ensuring that project goals, deadlines, and deliverables are met
• Lead the planning, scheduling, and tracking of project timelines and milestones using appropriate tools and techniques
• Provide hands-on management of the most critical projects, applying expert judgment and analysis to the planning and execution of project activities
• Own the relationship with key stakeholders across various functions such as Go-To-Market, Finance, Analytics, Product, and Engineering
• Lead cross-functional teams to define business requirements and translate these into robust technical solutions
• Ensure a clear communication framework is in place to align expectations, progress, and feedback between your team and the stakeholders
• Identify opportunities for process optimization, recommending and implementing new systems or enhancements to existing systems
• Foster a culture of continuous improvement, encouraging the team to iterate on processes and tools to improve efficiency and effectiveness
• Stay informed of the latest technology and product management trends to drive innovation within the team and the broader organization
• Establish and oversee the tracking of performance metrics, ensuring the team’s output meets quality standards and delivers value to the organization
• Use data-driven insights to make strategic decisions and to report on the health and success of various projects and initiatives
• Analyze the impact of new systems or enhancements on the business, providing detailed reports to senior management on the team’s progress and achievements
• By taking on these responsibilities, you will play a pivotal role in ensuring that our internal systems not only support but also accelerate the growth of the business
• Your leadership will drive the Technical Product Management team to deliver innovative solutions aligned with our company’s strategic objectives