Regional Operations Manager, Bird

• 3-5+ years of relevant experience in business strategy/consulting, investment banking, business intelligence or related; experience at a high-growth startup is a plus
• Exceptional communication and presentation skills, with the ability to build relationships and influence stakeholders at all levels
• Strong proficiency in financial analysis
• Exceptional communication and organization skills
• Proven success managing highly ambiguous problems and owning solutions from inception to execution
• Strong Project Management skills with demonstrated ability to influence others and collaborate with cross-functional partners even if their priorities differ
• Strong Excel and data analytics capabilities, including comfort with building financial models to drive decision-making on strategic initiatives
• Experience packaging insights from data analysis into slide output (Google Sheets, Powerpoint) to facilitate executive engagement and decision-making
• Balance attention to detail with swift execution – we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength

Desirable

• The Regional Operations Manager will champion high-priority projects for our Canadian General Manager and Canadian leadership team
• In this role, you will amplify the profitable growth of our business through tackling key business priorities, scaling best practices, and implementing operational improvements
• We need a strategic critical thinker who can draw upon strong operational and analytical experience to start at 30,000 feet and then dive deep into the details to ensure high-quality results
• Additionally, this role will involve supporting other business units, particularly Government Relations, with key strategic initiatives as we prepare for our next phase of growth
• Oversee operations across all of our launch cities, working closely with each Market Manager to ensure all operational and regulatory metrics are met
• Responsible for monitoring and driving profitability and revenue targets across active markets
• Lead role in working with our long-tail city partners to develop proposals, monitor implementation and key metrics for all our business, and perform reporting for micromobility programs across the country
• Drive the profitable growth of our business through tackling key business priorities, scaling best practices, and implementing operational improvements
• Develop frameworks and drive data analysis on strategic priorities in order to optimize our business and solve the biggest problems as they arise
• Partner cross-functionally with other members of the Bird team to measure the impact and efficiency of our projects
• Be a strong project leader with the ability to both plan and execute projects of varying urgency and scope with minimal guidance
• Identify operational weaknesses and help improve or innovate new processes
• Incubate and test new solutions to business problems, and scale the highest potential solutions from ideation through global implementation
• Oversee Canadian business performance reporting and own strategic content distribution to executive leadership
• Be a hard-working multitasker, supporting teams in multiple locations. You’ll be one of the go-to people when the business requires solutions to fire drills