Senior Product & Experience Designer, Shopware
Salary not provided
Senior and Expert level
Remote from Germany
eCommerce platform powering online businesses
Be an early applicant
eCommerce platform powering online businesses
201-500 employees
B2BSaaSeCommerce
Be an early applicant
Salary not provided
Senior and Expert level
Remote from Germany
201-500 employees
B2BSaaSeCommerce
Company mission
To create trendsetting eCommerce solutions for the global community.
Role
Who you are
- You have extensive experience designing complex digital products and know how to balance user needs, business goals, technical constraints, and brand consistency
- Rather than specializing in one domain, you enjoy a broad range of design challenges - from product experiences and design systems to platform capabilities and selected brand initiatives
- Systems thinking comes naturally to you. Whether you're designing a new workflow, evolving a design system, or improving a customer journey, you consider the bigger picture and the long-term impact of your decisions
- You facilitate workshops, align stakeholders, and navigate ambiguity with confidence, creating clarity where others see complexity
- Your influence extends beyond your own work: through mentoring and thoughtful feedback, you help other designers grow and continuously raise the quality of design across the organization
- You collaborate effectively with Product Managers, Engineers, Researchers, Marketing, and Leadership, adapting your communication to different audiences and building alignment without formal authority
- Design systems, prototyping, user research, experimentation, and usability testing are all part of your toolkit, and you know when each method creates the greatest value
- Working with AI is a natural part of your design process. You actively explore how AI-assisted workflows improve research, ideation, prototyping, and documentation, and you want to help shape how AI becomes part of modern product design
- Excellent English communication enables you to collaborate across teams and time zones. German is a plus, not a requirement
What the job involves
- We're looking for a Senior Product & Experience Designer (m/f/d) who enjoys solving complex problems across disciplines and helps shape how design contributes to Shopware as a whole
- You'll work embedded in a cross-functional product team, initially focusing on CMS and Checkout, and you'll be part of our wider design team, reporting to the Head of UX
- Your scope reaches beyond individual product areas: depending on strategic priorities, you may contribute to product experiences, our design system, our website, or brand-related projects
- This variety is intentional — we're looking for someone who enjoys moving between different design challenges and creating consistency across them
- Beyond designing great experiences yourself, you'll help raise the quality of design at Shopware through mentoring, facilitating collaboration, and driving design excellence across teams
- If you enjoy balancing strategy and execution, collaborating with diverse disciplines, and making complex products feel simple, we'd love to meet you
- Shape product and experience strategy: You design experiences across multiple product domains - initially CMS and Checkout - and stay flexible to support strategic initiatives wherever your expertise creates the greatest impact, from product initiatives to selected brand-related projects
- Solve complex design challenges: You transform complex business, technical, and user requirements into intuitive experiences that create value for merchants, developers, partners, and shoppers alike
- Create consistency across experiences: You strengthen the overall user experience by contributing to Meteor, our open-source design system, evolving interaction patterns, and ensuring consistency across products, platforms, and touchpoints
- Validate ideas through evidence: You facilitate workshops, prototype concepts, validate solutions with users, and iterate based on research, qualitative insights, experiments, and product data
- Enable collaboration: You work closely with Product Management, Engineering, UX Research, Marketing, and Leadership to align priorities, facilitate discussions, and build shared understanding across disciplines
- Mentor and elevate design: You support other designers through mentoring, thoughtful feedback, and design critiques, helping individuals and the design organization grow
- Champion design excellence: You advocate for high-quality user experiences across Shopware, help evolve our design principles, challenge assumptions constructively, and continuously raise the quality bar
Our take
The eCommerce boom in recent years has shown no signs of slowing down, and Shopware is capturing the opportunity. The company offers a set of open source tools to power the online shopping experience for hundreds of thousands of brands.
There are of course competitors, like Shopify Plus, but Shopware has stood out for serving mid-market companies that were not digitally-native businesses but had to take on digital channels to keep up with customer demand. This, combined with the obvious increase in brands and companies needing help when eCommerce became more mainstream, has served Shopware particularly well.
Founded in 2000, the company only received its first round of funding in 2022. Until then, it had been profitable off its own back. This capital and support from, among others, Carlyle and PayPal will be invested in its international growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$100m
GROWTH EQUITY VC
Total funding: $100m
Company benefits
- Mobile Working: Whether you live just around the corner or far away - we offer you the flexibility to mobile working. We connect talents from different countries and create a diverse, international work environment.
- Mobile Working Abroad: Shopware empowers you to work temporarily from across the EEA and beyond. For more freedom, focus, and global connection.
- Sports (Urban Sports Club): Enjoy free access to Urban Sports Club (M package), including the app, on-demand workouts, and local sports facilities. Want to upgrade? You can, with a small personal contribution.
- Special Leave Days: Special life events deserve special recognition. Shopware may grand additional paid leave days for special occasions, such as weddings, moves, or volunteer work.
- Private Hardware Use: Work-life meets tech-life. You're welcome to use your Shopware hardware, whether it's your monitor, headphones, or laptop also for private purposes.
- Phone Contract/Reimbursement: Stay connected -wherever you are. We cover parts of your mobile phone costs. Depending on your country, you will either receive a monthly allowance or we will provide you with a phone plan.
- Shopware Coins: Become a true co-create of Shopware's journey. With our voluntary VSOP program, you share in our long-term success and shape the future with us.
- Educational Leave: Learning is more than a nice-to-have. We support your individual development with up to 5 additional workdays per year for recognised, job-related training.
- Learning & Development Offers: Grow with us. We offer a wide range of training opportunities, from e-learning and expert-led training to conferences.
- Career Progression Framework: With transparent career paths and clear development criteria, we support your personal journey at Shopware.
- Mentoring @ Shopware: Our mentoring and buddy programs pair you with experienced colleagues who support your personal and professional development.
- Events: From team events and BBQs to our big annual Shopware Kick-Off, our events build community and strengthen our culture.
- English for everyone: Join our free English and training to grow your skills and strengthen international collaboration.
- Employee Assistance Program: We've got your back - 24/7. In case of professional or personal challenges, you'll have access to immediate, free, and anonymous support from external experts.
- Employee Referral Bonus: If a new employee is hired based on your recommendation, you will receive a referral bonus of up to €2,500.
- 10 Year Anniversary Vacation: 10 years with Shopware? As a thank-you for your loyalty and commitment, you will receive either an additional four weeks of paid vacation or a one-time payment - the choice is yours.
- Welcome Backpack (incl. Merch & Clothes): Your journey with Shopware starts with a backpack full of surprises. Teamwear, premium merch, and your very own Cody.
Company HQ
Borken, Schöppingen, Germany
Leadership
Sebastian Hamann
(Co-Founder & Co-CEO)Co-Founded Shopware at the age of 15.
Stegan Hamann
(Co-Founder & Co-CEO)Entered the professional world once founding Shopware.
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