Director of Global Sales Operations, Poppulo
$160-180k
+ Variable
Customer & employee communications experience software
Be an early applicant
Customer & employee communications experience software
501-1000 employees
Be an early applicant
$160-180k
+ Variable
501-1000 employees
Company mission
To help businesses connect people, systems, and ways of working to deepen relationships and move forward together.
Role
Who you are
- 7–10 years of experience in Sales Operations, Revenue Operations, Sales Analytics, or a related role
- 3+ years of people management experience
- Deep Salesforce expertise, including reporting, dashboards, data quality, process design, and optimization
- Advanced Excel skills and strong experience analyzing complex sales and business data
- Strong analytical mindset with the ability to turn data into clear insights and recommendations
- Experience with forecasting, pipeline management, territory planning, quota setting, and sales performance reporting
- Experience with tools such as Gong, Salesloft, and other sales technologies
- SaaS experience preferred
- Experienced with communication and stakeholder management skills, particularly with senior Sales leaders
- We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements
What the job involves
- The Director of Global Sales Operations is responsible for driving operational excellence across the global sales organization. This role leads the Sales Operations team and owns the processes, systems, data, and analytics that enable Sales to perform effectively
- A key focus will be ensuring Salesforce is optimized and trusted as the source of truth, while providing Sales leadership with the reporting, analysis, and insights needed to make informed decisions and drive performance
- Team Leadership: Lead and develop the Sales Operations team, setting clear priorities and ensuring strong execution and partnership with Sales
- Salesforce: Own the effectiveness of Salesforce for Sales, driving data quality, adoption, reporting, process improvement, and system optimization
- Analytics & Reporting: Deliver actionable analysis and reporting on pipeline, bookings, conversion, productivity, attainment, and overall sales performance
- Sales Planning: Lead territory and quota planning, capacity analysis, compensation modeling, budgeting, and annual sales planning
- Forecasting: Own the sales forecasting process, improving forecast accuracy, pipeline visibility, and accountability
- Excel & Data Analysis: Use advanced Excel and data analysis to identify trends, model scenarios, investigate performance, and support business decisions
- Process Improvement: Identify and eliminate inefficiencies across the sales process, using automation and AI where appropriate
- Sales Technology: Optimize the broader sales technology stack, including Salesforce, Gong, and related tools
- Business Partnership: Partner with Sales leadership, Marketing, Finance, Business Systems, Legal, and Pricing to improve execution and support growth
Our take
Poppulo delivers the world’s first communications experience platform, Poppulo Harmony, that unites multiple communications channels in one content creation and publishing experience. Through the Harmony platform, businesses can improve both internal and external communications, improving employee engagement and the customer experience.
Poppulo was first launched as an email marketing solution, but it underwent a dramatic rebranding in order to focus on internal communications. This move proved successful, with the company going on to serve thousands of businesses including Santander, Rolls-Royce and ASOS. And in 2021, a merger with Four Winds saw Poppulo valued at around $1B, establishing it as a major player in the communications market.
It was in 2022 that Poppulo released the Harmony platform, adding customer communication capabilities to its employee engagement toolkit, and becoming a one-stop-shop for all its clients' communication needs. Since then, the company has focused on international expansion and strenghthening its leadership team, while contunuing to invest in AI. Most recently, Poppulo became the first digital signage provider to achieve ISO 42001 certification for Responsible AI, reinforcing its position as a trusted, enterprise-ready platform as AI becomes increasingly central to workplace communications.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (1 round)
Jan 2019
$35m
LATE VC
Total funding: $35m
Company benefits
- Competitive salary and additional variable compensation
- Remote-friendly working
- Flexible working hours
- Opportunity to grow and progress
- Wellbeing programs
- Office events and socials
- Top of the range toolset
- 401k
- Healthcare including dental & vision plans
- Flexible PTO
- ClassPass membership
Company HQ
Civic Center, Denver, CO
Leadership
Ruth F.
(CEO)Prior to joining Poppulo in 2023, Ruth was the COO and President of Commercial Operations at Sovos. She also served as an EVP and GM of Retail/Consumer Payment Solutions & Payment in Public Cloud at ACI Worldwide.
Eoin Byrne
(CPO)Prior to joining Poppulo in 2022, Eoin spent 5 years at Lidl US as a Senior DIrector of HR, Head of HR, and Chief HR Officer. Before that, he worked as the Head of Diversity and Inclusion, HR Engagement at Lidl, Germany and spent nearly 9 years at Lidl Ireland as Sales Operations Manager, Regional Administration Executive and Head of Engagement and Employee Relations.
Mike Shapaker
(CMO)Prior to joining Poppulo in 2023, ike spent 14 years at ChannelAdvisor, holding various roles including VP of Product Management and CMO.
Alejandro Wyszkowski
(CFO)Prior to joining Poppulo in 2025, Alejandro was an Executive Director of Finance and Administration at Vista Equity Partners. He also served as a Chief Business Development Officer/CFO at OPIE Software.
Glenda Kirby
(CCO)Prior to joining Poppulo in 2023, Glenda spent 3 years at Indeed. While there, she was the VP of CLient Success EMEA, SEA, India, Australian & New Zealand. Before that, she spent 5 years at LinkedIn, as a Senior Manager of Customer Success and Director of Customer Success EMEA & LATAM.
Frank Gauld
(CPTO)Frank joined Poppulo in 2024 as CPO, moving into the role of CHief Product & Technology officer in 2025. Previously, he was the CEO at Smart Data Foundry and aizle.ai. He also spent nearly 8 years at NCR Corporation in various roles, including VP of Strategy, Digital & Payments Services and Corporate VP of DIgital First Banking.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at Poppulo