Senior Partner Manager, Taskrabbit
France
€63-80k
+ Bonus
More information about location
Outsourcing marketplace for everyday tasks
Open for applications
Outsourcing marketplace for everyday tasks
1001+ employees
Open for applications
€63-80k
+ Bonus
More information about location
1001+ employees
Company mission
To transform lives, one task at a time, by connecting millions globally with trusted Taskers every year.
Role
Who you are
- Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. French native speaking and excellent English language skills are mandatory
- Proven experience in account management or client relationship management, with a track record of owning and growing a key partner or client relationship
- Adaptive and problem solver
- Demonstrated ability to manage ambiguity
- French native speaker
- Excellent English language skills
- Paris based mandatory
- Bachelor’s degree
- Min 5 years professional experience, preferably including a mix of retail and partner management/account management
- Analytical and operational execution skills
- You’re comfortable operating at a fast pace in an entrepreneurial environment
What the job involves
- As Senior Partner Manager, you will own the partnership relationship with IKEA France end-to-end and will be the primary point of contact for IKEA in France. This will involve owning the performance targets and general operations needed to reach ambitious growth targets
- This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication
- Acting as the primary contact for IKEA France and managing day-to-day communication
- Understanding IKEA’s goals, challenges and business environment
- Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...)
- Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap
- Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions
- Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions
- Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit’s values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth
- Own and drive key commercial KPIs including Jobs Requested, QFR, AOV, and Net Revenue
- Build strong relationships with national teams and store managers through regular store visits
Our take
Back in 2011, TaskRabbit took full advantage of a growing trend - that technology enables consumers to do more commerce in their homes than ever before. Its marketplace connects users to "Taskers" that can perform virtually any role customers require, such as heavy lifting and cleaning.
TaskRabbit's product is diverse, with the potential to enter any commerce sector in the world. In 2017, the company was acquired by IKEA, which gave it the resources to undergo a data-driven European expansion which included launching in Germany and France, as well as increasing services in densely-populated UK areas.
By developing internationally, while also emphasising its offerings as a delivery service, the company has set itself up on the world stage. Having continued to grow and expand its offerings, TaskRabbit remains a key player in the gig economy, with every sign that it will continue its successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2012
$14m
Dec 2011
$19.1m
Total funding: $33m
Company benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Ania Smith
(CEO)Several years of experience in leadership at companies like Expedia, Uber, Airbnb and Walmart.
Salary benchmarks
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