Sales Development Representative, Twilio

• We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio
• 1+ year of customer-facing experience
• Goal-oriented and biased to action (our quota is the floor not the ceiling)
• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Desirable

• Join the team as our next Sales Development Representative on the Twilio New Business team
• The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, lines of business, non-profits and enterprises to make an impact on their services
• As a team, we collaborate with one another daily, push each other to do the best work of our lives, and bring an unparalleled level of energy & aim to our jobs
• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities
• Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires

• Applications for this role are intended to be accepted until May 30, 2025 but may change based on business needs

• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Variety of snacks, drinks, and catered meals in each of our locations
• Work from home opportunities

Total funding: $250.7m

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.