Senior Solutions Engineering Manager, Cloudflare
Named, Central
$212-292k
+ Equity + Employee Stock Participation Plan
More information about location
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
$212-292k
+ Equity + Employee Stock Participation Plan
More information about location
1001+ employees
Company mission
To help build a better Internet that is bold and ambitious.
Role
Who you are
- Proven Technical Leadership: Minimum of 5+ years of experience directly managing and scaling a pre-sales Solutions Engineering team, coupled with 10+ years of related technology industry experience
- Enterprise Pre-Sales Track Record: A documented history of success driving technical pre-sales within the US Enterprise or Named Accounts market, showing strong alignment with sales methodologies like MEDDPICC
- Deep Architectural Expertise: Strong foundational knowledge of fundamental Internet protocols and cloud architectures, including OSI Model layers 1-7, DNS, BGP, TCP/IP, and SSL/TLS
- Communication: Exceptional ability to demystify complex AI concepts (like fine-tuning vs. RAG, or compute costs) for C-level executives, while remaining highly technical with data scientists
- Oversee the design and delivery of high-impact technical validation events (custom demos, hackathons, and scoped PoCs)
- Ensure solutions adhere to enterprise-grade standards regarding AI ethics, data privacy, governance, and latency/cost optimization
- Customer Lifecycle: Clear understanding of the entire customer lifecycle management and ensure the team is properly aligned
- Cross-Functional Influence: Demonstrated operational and analytical skills required to influence matrixed organizations, handle critical customer escalations, and manage distributed team resources effectively
- AI/ML Expertise: Proven, hands-on experience with AI/ML frameworks (e.g., PyTorch, TensorFlow), LLM orchestration tools (e.g., LangChain, LlamaIndex), vector databases, and MLOps pipelines
- Cloud & Architecture: Strong understanding of cloud infrastructure (AWS, Azure, or GCP) and how to deploy scalable AI workloads
Desirable
- Advanced Portfolio Exposure: Familiarity with modern, emerging technical landscapes such as Zero Trust security architectures, serverless computing (Workers), and post-quantum cryptography
- Diverse Domain Background: Prior foundational experience working across overlapping technical disciplines like software engineering, product management, financial consulting, or enterprise project delivery
- Serve as the subject matter expert on Generative AI, Large Language Models (LLMs), MLOps, and data architecture
What the job involves
- As a Senior Solutions Engineering Manager for US Named Accounts at Cloudflare, you will lead a high-performing, geographically distributed team of Solutions Engineers partnering with our most strategic enterprise clients
- You will work side-by-side with Enterprise Sales directors, Product Management, Engineering, and Customer Support to drive full-sales lifecycle technical activities and secure revenue targets
- We are looking for an empathetic leader with an AI-native curiosity to streamline workflows and a player-coach mindset who isn't afraid to roll up their sleeves and dive into the technical details
- Ultimately, you will foster a collaborative, transparent team culture dedicated to turning complex edge security, performance, and serverless challenges into scalable customer successes that help build a better Internet
- Lead and Scale the US Named Team: Oversee the hiring, technical onboarding, continuous enablement, and pre-sales performance of a highly skilled team of Enterprise Solutions Engineers across the United States
- Drive Strategic Revenue Goals: Partner directly with Named Account Sales Executives and leadership to effectively manage complex sales cycles, coordinate technical proof activities (PoCs), and accurately forecast pipeline progression
- Shadow and Coach Technical Fieldwork: Step into the field as a player-coach to shadow customer engagements, establish technical best practices, and guide your team in breaking down complex concepts into digestible business value
- Champion Cross-Functional Alignment: Build deep operational relationships with Cloudflare's core Product, Engineering, Customer Success, and Support teams to establish reliable escalation pathways and accelerate feature request implementations for top-tier accounts
- Facilitate Hive-Mind Knowledge Sharing: Cultivate internal communication channels to ensure scalable technical solutions, architectural frameworks, and unique team discoveries are seamlessly shared across regional SE teams to prevent repeating mistakes
- Manage Team Health and Morale: Keep a constant pulse on your team's individual capacity, strengths, and career development goals, maintaining an open environment where transparent feedback and critical insights are actively welcomed
- Driving Enterprise Adoption: Accelerating the sales cycle by helping customers move past "AI hype" into production-ready, high-ROI use cases
- Technical Excellence: Building a team that is viewed by customers not just as vendors, but as trusted consultants with thorough understanding of AI and how Cloudflare can be positioned to help
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with over 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
And impressive third-quarter 2025 results show strong momentum, with revenue rising to $562 million from $430 million a year earlier. The company also raised its full-year guidance, underscoring confidence in continued growth. As demand for secure, cloud-based infrastructure keeps growing, Cloudflare's expanding platform and improving efficiency leave it well positioned to capture further gains in a rapidly growing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Competitive pay: We offer a competitive total rewards package, where every employee is an owner of our stock.
- Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
- Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid weeks of bonding leave time for all qualifying new parents.
- Employee benefits: We offer a comprehensive benefits package including healthcare, life insurance, short- and long-term disability, pension plans in accordance with the market practice in our locations.
- Commuter program: We are flexible about where we work and value connecting at the office. Our commuter benefits program is in place to support team members' commute to work via public transportation without the extra cost burden.
- Wellbeing: Global offerings that provide mental health, childcare and family forming support to our employees across our offices.
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Co-Founder & Lead Engineer)Lee began their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(Co-Founder, President & Co-Chair)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(Co-Founder & CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare in 2009, where he has served as CEO ever since.
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