Billing and Collections Specialist, Juniper Square
$55-72k
Salary dependent on location. Plus equity
Investment partnership platform
Job no longer available
Investment partnership platform
501-1000 employees
Job no longer available
$55-72k
Salary dependent on location. Plus equity
501-1000 employees
Company mission
To create new opportunities for private capital markets.
Role
Who you are
- 1+ years of professional experience in a relevant setting, ideally in customer facing and/or project related role(s)
- Proven experience with Excel and Google Sheets
- Independent self-starter and adaptable in a fast-paced and changing environment
- Strong verbal and written communication skills
- High attention to detail with a structured methodical approach to problem solving
- Ability to work through ambiguity, solve problems and think on your feet
- Prior experience in a billing or billing-related role is a plus
- Prior experience with Netsuite, Salesforce and billing software is a plus
What the job involves
- We are hiring a Billing and Collections Specialist to play a vital role within the company’s accounting function as we grow and scale the business. Reporting to the Billing Manager, you will leverage your skills and experience to own the billing and accounts receivable function
- In addition to ongoing ownership of client billing and relationship management, you will assist the Billing Manager in process improvement and overall automation
- If you are passionate about accounting and looking for an opportunity to learn, build, and grow, Juniper Square is the place for you
- Review, digest and identify inconsistencies in a variety of customer contracts with multiple products and service types; prepare invoices daily
- Ensure invoices are free from error and tie to the terms in the contract
- Maintain customer master files including all customer details
- Answer billing related questions from external customers and internal departments
- Complete vendor setup forms for new customers as needed
- Ensure Service Level Agreements are met; escalate errors and billing issues through designated processes and in a timely manner
- Manage collections process and follow up with customers about status of outstanding payment
- Work closely with Fund Accounting and Customer Success teams for delinquent accounts
- Participate in the month-end close process with multi-systems reconciliation and accounts receivable analysis
- Proactively assess current systems and processes and help drive overall process improvement
- Assist the Billing Manager and Accounting team with special projects as needed
Our take
Juniper Square is an investment management solutions platform that aims to empower LPs (Limited Partners) and GPs (General Partners) to expand opportunities through partnerships and make the world of private equity more transparent, efficient, and accessible. With a suite of tools that focus on CRM, fundraising, investor reporting, and an investor portal, the company has modernised and streamlined private equity management for companies such as Beacon Capital Partners, Bell Partners, and Greystar.
Founded in 2014, Juniper Square were immediately in direct competition with analytical monolith Microsoft Excel, as well as popular equity management apps like Fundwave. However, the platform has exceeded expectations, in part because of its fluid and longer-term focused software solutions that have innovated what was previously archaic and error-ridden under Excel.
Serving more than 2000 GPs, Juniper Square supports tens of thousands of investment partnerships, covering hundreds of billions in LP capital. The company has raised substantial funding, raising it to Unicorn level, which will be used to fuel rapid growth, accelerate innovation, and expand its services.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2025
$130m
SERIES D
Feb 2023
$133m
LATE VC
Total funding: $371m
Company HQ
Chinatown, San Francisco, CA
Leadership
Alex Robinson
(Co-Founder & CEO)Previously founded GreenDoor where they served as the CEO. They also spent 5 years at Microsoft as Senior Product Manager and 3 years at New Energy Risk as the Founding VP of Business Development.
Yonas Fisseha
(Co-Founder & CTO)Previously the Principal Architect at Fanbase.com and the VP of Engineering at Huddler.com
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