Administrative Coordinator, Yoummday
US Expansion
Global CX marketplace
Job no longer available
Global CX marketplace
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To improve people's working conditions, protect the environment, and make companies more successful with its disruptive work@home operating system.
Role
Who you are
- Organizational Excellence: You possess strong organizational skills and excel at multitasking
- Admin Expertise: You have experience in administration and are skilled at supporting executives and teams with various administrative needs
- Detail-Driven Precision: You work with precision, stay organized under pressure, and can handle multiple tasks simultaneously
- Discreet & Trustworthy: You demonstrate a high level of discretion and integrity when dealing with sensitive information
- Proactive Problem Solver: You are communicative, team-oriented, and take initiative to find solutions
- Tech-Savvy Professional: You have experience with HR and accounting systems and a solid understanding of their use
What the job involves
- We are seeking an Administrative Coordinator - US Expansion (m/f/d)who is proactive, solution-oriented, and communicative
- If you excel at managing a variety of administrative tasks, supporting management, and coordinating internal communications, then this is the perfect opportunity for you!
- Support the development, implementation, and communication of business processes, ensuring they align with company goals and legal standards. Create, review, and revise documents (emails, reports, proposals, presentations) to ensure accuracy and professionalism
- Act as the first point of contact for employee inquiries regarding policies, benefits, accounting, and more
- Ensure smooth communication between executives, managers, staff, and external partners
- Organize company events, from meetings to large conferences, and coordinate subcontractor training programs, including logistics, materials, and feedback
- Provide calendar management, travel arrangements, and legal support, maintaining confidentiality and discretion with sensitive documents
- Oversee the recruitment process, from creating job postings and screening applications to coordinating interviews and onboarding new employees
- Maintain and update HR and payroll systems, ensuring compliance with data protection regulations and assisting with payroll clarification in collaboration with the People & Culture and accounting teams
Our take
Yoummday is revolutionising the way businesses approach customer service worker operations with its work-at-home operating system. This enables companies to replace call centres with freelance customer experience professionals who work from home.
The company’s global marketplace has thousands of freelancers for companies to recruit from, and is utilised by over 70 Fortune 500 and DAX-listed companies. Yoummday has seen a steady increase in professionals and companies joining the platform and has focused on growing its team and leadership whilst widening its market reach.
In 2022, Yoummday acquired multi-lingual business process outsourcer company ICON to accelerate international expansion and support expanded platform capabilities. It also became the first freelancer marketplace to achieve ISO 27001 certification in 2023, showing a strong commitment to information security.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$34.4m
LATE VC
Total funding: $34.4m
Company HQ
Neuhausen-Nymphenburg, Munich, Germany
Leadership
Klaus Harisch
(Co-CEO & Co-Founder)A serial entrepreneur and strategist with many years of experience in the telecommunications industry and was founder of 11880 and GoYellow.
Lion Harisch
(Co-Founder)Co-founded the company after completing their Political Science studies. They are also the Founder & current CEO of DeChain Capital and Bavarian Crypto Labs.
Pablo Harisch
(Co-CEO & Co-Founder)Co-founded the company after completing their Business Law & Computer Science studies.
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