Backend Software Engineer, CareMessage
$139k
More information about location
Patient engagement for underserved populations
Be an early applicant
Patient engagement for underserved populations
21-100 employees
Be an early applicant
$139k
More information about location
21-100 employees
Company mission
To leverage technology to help safety net organizations fulfil the essential needs of underserved populations.
Role
Who you are
- At least 2-3 years of experience as a backend engineer, with a focus on Ruby on Rails, Postgres, and GCP
- Proven ability to design and maintain complex backend systems, including APIs and services
- Familiarity with distributed systems, event-driven architecture, and database optimization
- Experience with Test-Driven Development (TDD) and delivering high-quality, testable code
- Skilled at breaking down complex problems, anticipating challenges, and consistently delivering work on schedule
- Ability to estimate and prioritize tasks effectively within 150% of the estimate, meeting weekly ticket goals
- Strong interpersonal skills and experience working collaboratively in a fully distributed environment
- Capable of identifying ways to enhance team productivity and supporting peers by sharing knowledge and resources
- Previous experience with on-call responsibilities and ability to handle production issues as they arise
- Familiarity with incident management processes and tools like PagerDuty is a plus
- Commitment to CareMessage’s mission to improve health equity, with an interest in working in the health tech sector
What the job involves
- As a Backend Software Engineer II at CareMessage, you will work on designing, building, and maintaining scalable backend systems that directly impact health equity across the United States
- You’ll collaborate with cross-functional teams to create high-quality, reliable, and performant software
- This role offers the opportunity to work within our preferred tech stack (Ruby on Rails, Postgres, GCP) while solving challenging technical problems that support underserved populations
- Feature Development & Ownership: Independently work on well-defined and scoped features or projects, taking them from concept to deployment
- Collaborate closely with Product and Design teams to create solutions that meet user needs
- Project Breakdown: Break down medium-complexity problems into manageable tasks and provide reliable estimates, delivering work on time
- Quality & Testing: Contribute to CareMessage’s high standard of test coverage (99%) by implementing and maintaining tests for your code, following TDD principles where applicable
- Collaboration & Cross-Functional Engagement: Work effectively with other engineers and cross-functional team members to develop solutions that integrate smoothly with our platform
- Scalability & Performance Optimization: Identify bottlenecks in the system and implement solutions that ensure scalability, reliability, and performance of the platform
- Database Management: Develop, optimize, and maintain database schemas and queries to support backend services
- Automation & Continuous Improvement: Identify opportunities to reduce manual or repetitive tasks and implement automation solutions that increase team efficiency
- Operational Support: Participate in on-call rotations to support platform reliability and address issues as they arise
- Mentorship & Knowledge Sharing: Help onboard new team members, embody CareMessage’s values, and contribute positively to the team culture
- Within 1 month, you will
- Gain foundational knowledge of CareMessage’s platform, mission, and user base
- Familiarize yourself with the tech stack, policies, and internal protocols
- Build relationships with team members and participate in team rituals like Kickoffs, Retrospectives, and Code Reviews
- Within 3 Months, you will
- Gain a solid understanding of our technical environment and our approach to TDD
- Contribute regularly to project work, demonstrating reliable delivery and minimal need for oversight
- Begin implementing process improvements or automation solutions that streamline your team’s work
- Within 6 Months, you will
- Exhibit a strong understanding of CareMessage’s mission and technical goals, and how your work contributes to them
- Deliver impactful improvements in code quality, team efficiency, or automation that benefit the broader engineering team
- Be recognized as a dependable, self-directed team member who consistently delivers high-quality work
Our take
CareMessage allows healthcare providers to keep in touch with patients after consultations or treatment, prompting engagement from inactive clients and improving health outcomes for those in need of follow up care. For the providers themselves, CareMessage also offers workflow automation and management tools to optimize business. The result is fewer no-shows, and less time wasted on administrative duties.
Whilst this kind of practice management product is nothing new in the private healthcare sector, CareMessage’s client focus is. Pointedly, the non-profit works with a network of over 300 global safety net organizations, through which it reaches over 7 million underserved patients.
Over recent years, the CareMessage engagement system has also been used to publicise other safety net services like food support over the pandemic period. This kind of growing, popular, and socially impactful influence is remarkable and helps offer an urgent solution in the increasingly stressed US healthcare market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
40% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$0.3m
GRANT
Jul 2017
$12m
SERIES B
Total funding: $19.4m
Company benefits
- Competitive salary
- Flexible work hours as a fully remote team
- Half-day Fridays
- Generous medical, dental, and vision insurance for employees and their families
- Health Savings Accounts and Flexible Spending Accounts
- 401k retirement plan
- Short & long-term disability insurance
- Paid parental leave for biological and adopted children
- 9 wellness days to be used for anything that comes up in life or self-care
- Paid time off & 1-month (20 working days') paid sabbatical after the 4-year anniversary
- 15 paid company holidays, plus a ~5-day mid-year break and a ~5-day end-of-year break
- Employee Assistance Program
- Budget for professional and personal development (webinars, online courses, books, and more)
Company values
- Collaboration: We are a distributed, all-remote team where everyone works together to make an impact. We do this by keeping a growth mindset, embracing and learning from failures, and an attitude of winning or losing together
- Action: We are strong in our convictions and advocate for the customers and patients we serve. We take action on insights gained through empathy to improve outcomes for our patient populations and improve our customers' experiences with our products
- Results: We are committed, honest, and take our work seriously. We achieve big impactful goals with independent problem solving, accountability, initiative, and data-driven impact
- Empathy: We empathize with and respect each other, our customers, and the underserved populations they serve. To do our best work for our patients we must treat each other with care, create an inclusive environment for all team members, and prioritize our own wellbeing
Company HQ
Pacific Heights, San Francisco, CA
Articles
Leadership
Vineet Singal
(CEO)An instructor at Stanford University Medical Center who subsequently moved onto the Stanford board of trustees, and then the Stanford medicine community council.
Cecilia Corral
(VP of Product)Worked on engineering diversity programs at Stanford School of Engineering, and then moved on to assist with the grand challenge scholars program at the University of Texas.
People progressing
Orit is a Principal Product Manager at CareMessage that has grown with the team from an Associate PM, all the way to Principal!
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