Senior Product Manager, Blacklane
Dispatching
+ Stock Options
Carbon-neutral global chauffeur service
Open for applications
Carbon-neutral global chauffeur service
201-500 employees
Open for applications
+ Stock Options
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Previous work experience in the Dispatching domain is a bonus but not a must
- Seasoned Professional: You have over 3+ years of experience in product management. This journey has shaped you into the knowledgeable and skilled professional you are today
- Diverse Background: You've enriched your career by working at multiple companies, gaining a broad perspective and understanding of different working environments and cultures
- Team Collaborator: Your experience working with various teams has honed your ability to communicate, cooperate, and drive results in diverse group settings
- Proven Track Record: You've successfully launched 2-3 significant features, each over a span of 4-6 months. These achievements showcase your ability to manage complex projects from conception to release
- Creative Thinker: Your creativity isn't just a skill, it's a part of who you are. You bring innovative ideas to the table and turn challenges into opportunities
- User-Centric: You have hands-on experience conducting user interviews. This skill is crucial as it helps us stay connected to our customers’ needs and preferences
- Analytical Mindset: You're comfortable with statistics and can proficiently conduct A/B tests. This analytical approach helps us make data-driven decisions
- Goal Setter: You're adept at defining and tracking Key Performance Indicators (KPIs). Your ability to set clear goals and measure progress is vital to our continuous improvement
- Experience: Previous work experience in the dispatching, logistics or routing optimization domain. The hospitality or transportation industry is a bonus but not a must
What the job involves
- You will co-lead, alongside the Engineering Manager, the Dispatching pod
- Your role involves guiding the empowered and outcome driven team through the scrum process, providing constructive feedback, and ensuring each member can deliver their best work
- The pod is part of the Data Products domain (demand side), which consists of a total of 2 pods in which you have the opportunity to benefit from lively exchange and learnings
- You will autonomously build and maintain a roadmap for the pod which aligns with Blacklane’s business goals while using data to drive your prioritization decisions
- You will balance technical and process debt with the release of new features or enhancements to existing ones
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$62.4m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $165.7m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company values
- Be reliable: Provide a service that customers can rely on. Be someone your colleagues can count on. Work only with reliable chauffeurs that we trust. Earn trust and keep it
- Break new ground: Look for ways to improve. Encourage curiosity. Learn quickly from mistakes and grow from the experience. Aim to be better every day. Seek to create an amazing service, be the industry leader, and exceed guests’ expectations.
- Care: Care about our guests. Care about our crew of chauffeurs and each other. Care about making our product and service exceptional. Care about our community and how we give back
- Go the extra mile: Look beyond what is required. Be proactive to go beyond guests’ expectations. If you see that something could be better, take the initiative to improve it.
- Act with integrity: Act in a fair and honest manner. Strive to always do the right thing for our guests, chauffeurs, and each other. Treat everyone with the same high level of respect — just as you would like to be treated
Company HQ
Schöneberg, Berlin, BE
Articles
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
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