Principal Product Manager, Pomelo Care

• 6+ years in consumer products with a proven track record owning full growth funnels end-to-end (acquisition, activation, conversion, and retention) for digital products
• A full-funnel growth thinker, equally comfortable inventing new ways for people to find a product and engineering how they convert and stick
• Fluent in data. You reach for the numbers before your instincts, run your own analysis instead of waiting on a dashboard, and know the difference between a metric that moved and a bet that worked
• Thrive in ambiguity with a bias for action. A first-principles thinker who creates structure and clarity in a brand-new problem space and makes confident calls with incomplete information
• A master of scrappy execution: you launch an MVP fast and iterate toward a bigger vision, rather than waiting for the perfect plan
• Strong product and design sense, with a genuine passion for building consumer-grade experiences that people love
• Exceptional communicator and collaborator who can rally a cross-functional team and manage stakeholders from the C-suite to the front lines of care
• Energized by hard healthcare problems and building for underserved patient populations

Desirable

• Your north star: Reach and enroll far more of the patients who need Pomelo, reinventing how patients discover and connect with a care model that measurably improves their maternal health outcomes
• The US has the highest maternal mortality rate in the developed world, and the burden falls hardest on the patients who can least afford it
• Pomelo has already built and proven a care model that changes those outcomes, usually at no cost to patients
• We are looking for a seasoned, entrepreneurial product manager to lead our Patient Growth team
• Your job is to get our care model in front of as many of these patients as possible, and to keep those we reach connected to care
• You will work closely with a team of engineers, marketers, clinical operations staff, and data scientists to reinvent how Pomelo reaches and enrolls new patients and how we recover churned patients
• If you are successful, you will make a material impact on maternity health outcomes in the US by scaling our practice to reach and improve more lives
• This role will report to our Principal Product Manager and this position is open to candidates located in the continental US
• Own full-funnel strategy: Define and execute the product strategy for patient acquisition, activation, and re-engagement, creating a predictable growth engine and sustainable month-over-month win-back motions
• Unlock new growth channels: Invent and scale entirely new funnels to reach prospective patients, ensuring they clearly understand Pomelo's value and care model by the time they complete enrollment
• Lead cross-functional delivery: Rally a team of engineers, marketers, clinical operations staff, and data scientists through rapid MVP iterations and bold product reimaginings
• Partner with Marketing: Collaborate closely with Marketing to refine patient-facing messaging, finding the best ways to tell prospective patients about the value and impact of Pomelo
• Experiment with applied AI & ops: Test innovative approaches, including applied AI and human operational processes, to reach, enroll, and keep patients connected to care more effectively
• Drive data-informed insights: Dig into enrollment and engagement data, uncover hidden signals, establish core metrics, and act as the C-suite's go-to expert on top-of-funnel growth mechanics