Product Strategy Analyst, Lloyds
£39.8-44.3k
Plus an annual bonus award, subject to Group performance and share schemes including free shares
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£39.8-44.3k
Plus an annual bonus award, subject to Group performance and share schemes including free shares
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- You're able to apply balanced thinking across commercial and customer needs
- A self-starter, with experience in finding your own solutions to new and emerging challenges, you'll relish the opportunity to collaborate in cross-functional teams and communicate your findings and insight to others
- A strong numerical background
- Hands on experience of utilising data mining software within a complex, commercial workplace environment
- Competency in using Microsoft Excel and PowerPoint
- Practical experience in test and learn design, targeting and tracking of performance through to conclusion
- Experience of developing business cases which balance value and customer experience
- Able to effectively manage multiple relationships across both internal external stakeholders
- Previous exposure to workplace situations which have required you to use your communication and influencing skills, to gain buy-in and support for your recommendations
- Able to plan, prioritise & organise a diverse workload effectively
Desirable
- Competence in SAS / SQL would be useful, but we'll also offer support and development with these technical skills
- Power BI/Tableau experience is desirable but not essential
- Degree level qualification in a numerical subject would be an advantage
- Working knowledge of cloud-based data services, such as Google Cloud Platform would be beneficial
What the job involves
- Assists in the development, coordination and monitoring of products/channels. Interprets complex processes and analysis, anticipating stakeholder needs
- Credit Cards Engagement and Retention, within Consumer Lending, is a commercially focused area
- We lead multiple existing customer treatments, that help drive ongoing customer engagement and retention throughout the credit card lifecycle, whilst ensuring the product is optimised for both value and customer experience
- In this Product Strategy Analyst role, your focus will be on delivering insight and analytics, to help the Credit Card business understand performance and deliver against financial plans
- You'll develop close working relationships with other teams involved in delivering product treatment strategies, including (but not limited to) Pricing Operations, Chief Customer Office, Brands & Marketing, Credit Risk, Business Risk, Conversational Banking Lab and external third parties
- Extracting your own data from source using SAS / SQL (through Google Cloud, SAS Enterprise Guide or Teradata)
- Turning your data into accurate, concise, and meaningful insight
- Delivery of portfolio optimisation activity
- Building 3rd party relationships to enhance data capabilities
- Clear articulation of your insights and recommendations with senior managers and key stakeholders around the business
- You'll be joining a great team - we'll fully support you and provide excellent training. You'll enjoy our total dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future
Application process
- End Date: Thursday 30 October 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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