Senior Technical Program Manager, Amazon

PMO

$133.9-231.4k

Confluence
Senior and Expert level
San Francisco Bay Area

Office located in Sunnyvale, CA

Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

$133.9-231.4k

Confluence
Senior and Expert level
San Francisco Bay Area

Office located in Sunnyvale, CA

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • You must be responsive, flexible and able to succeed within an open collaborative peer environment
  • Bachelor’s degree from an accredited university in Computer Science, Engineering or related discipline
  • 5+ years’ work experience in the areas of product management, leadership development, engineering or related field
  • 2+ years of experience in using data analytics tools
  • Experience collaborating with a cross-functional teams on multiple programs and priorities simultaneously

Desirable

  • Master’s degree from an accredited university in a related discipline
  • Experience in and intimate understanding of Product Development Process and New Product Introduction (product launches)
  • Experience in implementing change management and continuous improvement processes across a global organization
  • Experience with API design
  • Experience taking ownership and successfully delivering results in a fast-paced, dynamic environment either working in a team or independently with limited guidance
  • Good vision, process-oriented and strong problem-solving skills
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing internal stakeholders at all levels including senior management Director/VP-level)

What the job involves

  • As a Senior Technical Program Manager in the Program Management Office (PMO) of the Lab126, you will engage with an experienced team developing innovative consumer electronics products
  • The PMO team champions the Product Development Process (PDP), hosts training sessions and maintains tools and wikis related to new product introduction and program management
  • In this role, you will be responsible for managing tools that simplify processes and foster collaboration among internal stakeholders leading to improved efficiencies of the organization
  • You will influence technical priorities and business strategy through data-driven contributions and make sure customer needs are addressed
  • Define requirements and own roadmap for the tools and processes used during product development
  • Be the primary interface with the tool vendors to ensure any bugs are resolved, enhancements are implemented, etc
  • Effectively negotiate and make smart trade-offs (e.g., time vs. effort vs. features), and drive appropriate schedules
  • Provide access to internal users, set-up the workflow for new project creation, and train the internal users
  • Manage the process for scheduling training courses including creating templates for presentations and maintaining the portal
  • Coach presenters and guide them to create the right course material to ensure the content is well received by the global audience
  • Schedule and host internal training courses
  • Maintain confluence pages

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Insights

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle