Partner / Channel Manager, Cognigy
United Kingdom
Enterprise Conversational AI Platform
Be an early applicant
Enterprise Conversational AI Platform
101-200 employees
Be an early applicant
101-200 employees
Company mission
Cognigy's mission is to lead the automation of conversations to make life easier for everyone.
Role
Who you are
- Proven and successful experience within Partner and/or Channel Management within the Conversational AI or Contact Center (CCaaS) space is essential
- Experience managing partners and scaling the related go-to-market
- Understanding and experience with different types of sales engagements: sell-with, sell-through, and sell-to strategies
- Strategic thinking and business acumen
- Strong networking and relationship-building skills
- Ability to collaborate effectively with cross-functional teams
- Strong organizational and project management skills
- A proactive and strategic mindset with a focus on results
- If you thrive in a dynamic environment and are ready to make a significant impact, we want to hear from you!
What the job involves
- We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone
- We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts: Team, Trust, Transparency, Technology
- Are you passionate about driving partner-led and partner-influenced sales efforts? Join us to lead and manage all go-to-market (GTM) activities for an assigned group of partners within a defined geographic area
- In collaboration with our Partner Enablement Team, you will facilitate the transfer of Cognigy sales, pre-sales, and post-sales skills, ensuring competency in these core areas to achieve our company's growth objectives
- As the Partner Manager, you will be responsible for managing relationships with an assigned group of partners
- Your main objective will be to enable partner competency in promoting, selling, and delivering Cognigy’s solutions, driving partner lead generation, and ultimately maximizing partner sales
- Partner Relationship Management: Build and maintain strong relationships with partners
- Provide support, training, and sales resources to ensure partners have the knowledge and tools to effectively promote, sell, and deliver Cognigy’s solutions
- Enablement: Drive partner enablement in cooperation with the Cognigy Global GTM Enablement team and the Cognigy sales team
- Collaboration with Marketing: Collaborate with the Cognigy Marketing team to create partner-specific marketing campaigns and promotional activities
- Work with partners to develop joint marketing initiatives, co-marketing programs, and events to generate leads
- Overall, this position plays a critical role in driving partner sales growth and enabling, expanding, and maintaining strong global partnerships
Salary benchmarks
Our take
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that has been accelerated in recent years as so many other services went virtual and digital. Cognigy is at the forefront of this trend.
The startup has built a set of low-code tools to help enterprises integrate more AI into their customer service processes. Crucially, the AI can be used flexibly across a range of applications and geographies. Cognigy will use recently raised capital to accelerate global growth.
Despite these worthy commercial ambitions, Cognigy must continue to iterate on its product. Few competitors have been able to deliver ‘conversational AI’ applied across multiple use cases. However, to continue its growth Cognigy must deliver value for money even against narrowly focused products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 5 rounds)
Jun 2024
$100m
SERIES C
Feb 2022
$15m
SERIES B
Total funding: $167m
Company benefits
- We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome
- We believe that our employees should benefit from the company’s success and therefore offer an attractive virtual stock options plan to top performers
- We also offer you an attractive and performance-oriented salary
- The opportunity to help build this company with flat hierarchies and the possibility to shape the organization
- Flexible working hours and ability to work remotely in the UK
- A great culture built on our core values of Team, Trust, Technology and Transparency
Company values
- Team | We show respect for each other always and treat everyone with integrity. We celebrate different cultures, tailor communication where needed and aim to understand other perspectives.
- Trust | We empower our colleagues by providing constructive feedback, encouragement, and autonomy. We put trust in our colleagues and aim to be the type of Cognigy Crew member who others can put their trust in too.
- Technology | We are agile to our core. We Iterate and innovate using the forefront of technology and fast decision making. We remain focused on creating the most cutting-edge Conversational AI platform on the market to make life easier for everyone.
- Transparency | We help to grow the business by supporting the growth of the people in it. We share our knowledge, take responsibility and are accountable for our work and our decisions.
Company HQ
Düsseldorf-Hafen, Düsseldorf, Germany
Articles
Leadership
Benjamin Mayr
(Director of Engineering)B.S. in Software Development & Gamedesign at Mediadesign University of Applied Sciences after which they became an Independent Software Development Consultant.
Philipp Heltewig
(CEO)Previously CIO of Sitecore, a leader in digital marketing solutions. Also worked at SAP and attended Harvard Business School.
Sascha Poggemann
(COO)Previously Head of Technical Development at iExergy in Germany.
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