Account Executive, Salesforce

• Demonstrated Success of quota carrying, technology solution-based direct sales experience
• Account Planning Strategies: Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell
• Research and Discovery: Uncover customers’ current processes, business objectives, and strategic goals based on customer discovery, use cases, and value hypotheses
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom)
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success

Desirable

• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments
• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account