Associate Compliance Manager, Coinbase

• Minimum 3 years of experience within the Compliance field
• 2 years of supervisory experience
• Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)
• Positive energy on the future of crypto and Web3
• Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences
• Experience working computers and multiple software and database systems
• Ability to thrive in ambiguous environments

Desirable

• The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments
• The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase’s BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates
• As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR)
• The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team
• Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations
• Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts
• Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality
• Coordinate with senior management and provide insights for process improvement
• Communicate effectively with your team to drive individual and group performance
• Champion change management with your team
• Ask the question “How does this create value for customers” when making decision
• Lead a “culture of compliance”
• Subject matter expert in AML compliance
• Partner with Financial Crimes and second line compliance partners to execute against Coinbase’s AML program