PR Manager, loveholidays
More information about location
3+ days a week in office (Hammersmith, London)
Holiday booking service
Open for applications
Holiday booking service
201-500 employees
Open for applications
More information about location
3+ days a week in office (Hammersmith, London)
201-500 employees
Company mission
Loveholiday's mission is to create the ultimate online travel experience.
Role
Who you are
- We’re looking for someone who is ambitious, creative, has a knack for identifying newsworthy stories and is seasoned in crisis and issues management
- Ability to build media facing narratives that highlight our brand messages and capture journalists’ attention, ensuring they genuinely understand who we are and what we do
- Customer centric mindset; able to influence internal stakeholders to make customer-driven change
- Entrepreneurial spirit; a team player with excellent attention to detail
- Superb written and oral communications skills, with the ability to think and act with speed
- Highly organised and efficient, able to work clearly and effectively in a fast paced environment
- Excellent stakeholder management skills, working with stakeholders at all levels of seniority
- Experience in a similar role in either an in-house press office function or fast-paced PR agency
- Experience of crisis communications and issues management
- Experience of managing and executing consumer-facing brand building PR campaigns
- Experience of managing and executing trade facing corporate positioning programmes
Desirable
- Knowledge and understanding of the travel sector
- Knowledge and understanding of digital PR and the dynamics of SEO authority
- Strong UK and Irish media relationships, ideally across travel and consumer affairs
- Experience managing agency relationships
- Knowledge of the evolving social and influencer landscape
- People management experience would be beneficial - there may be line management opportunities in the future
What the job involves
- Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away
- Reporting to the Head of PR and Communications, this is an exciting opportunity to join our brand and PR function at loveholidays, providing hands-on tactical and strategic support to ensure we deliver against our communications objectives
- As PR Manager, you will play an integral role in protecting and enhancing our brand reputation at all times
- Our PR team operates a busy proactive and reactive press office, and is always on the lookout for opportunities to land high impact coverage that drives fame for the brand
- In return, we promise to provide you with a rewarding and supportive environment where you’ll have the opportunity to grow and develop your career
- Support in the delivery of a best in class PR and communications strategy to reach consumer and corporate audiences
- Manage inbound press enquiries and proactively identify opportunities to protect our reputation
- Drive fame for the brand and maximise our presence in the news agenda by closely monitoring industry updates and trends, and identify newsjacking opportunities
- Produce press releases, media pitches, briefing documents and other communications materials
- Build and maintain relationships with relevant national, regional and travel trade journalists
- Work closely with the SEO team and digital PR agency to develop outreach campaigns that secure quality backlinks and build our domain authority
- Produce regular and meaningful measurement reporting to track progress - and continually looking for ways to optimise performance
Application process
- Talent Acquisition Partner screening - 30 mins
- 1st stage with Hiring Manager via video call - 45 mins
- Second stage in-person in the Hammersmith office with key stakeholder/s including a task to present - 1 hour
- Final stage with Chief Marketing Officer - 30 mins
Salary benchmarks
Our take
Travel, both domestic and overseas, has been a huge part of the British economy since the late 20th century. In 2019, UK residents spent £43 billion on foreign holidays - almost double the amount spent a decade before.
Despite travel companies suffering considerable reputation damage back in 2020, as they struggled to refund customers whose booked holidays were suddenly cancelled, the appeal of companies like loveholidays to holidaymakers will undoubtedly endure seeing as they make the process of booking holidays much easier.
In the nearest future, loveholidays will need to focus on maintaining its reputation, especially given the wide array of direct competitors who could steal market share. At present, however, loveholidays is still one of the fastest growing online travel agents. If it can keep up the practices which have brought it success over the past 10 years, loveholidays is still in a good position to keep its growth strong for few years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
44% female employees
39% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"The company has made a deliberate decision to invest in great engineers and give us the autonomy and accountability to pick the best tool for the..."
Funding (2 rounds)
Oct 2016
$3.8m
EARLY VC
May 2011
$2.6m
EARLY VC
Total funding: $6.4m
Company benefits
- Discounted holidays for you, your family and friends
- 25 days of annual leave + bank holidays
- Company pension contributions at 5%
- Individual training budget for courses, seminars and memberships to professional bodies
- High degree of autonomy in a strong collaborative environment
- Cycle to work scheme, season ticket loan and eye care vouchers
- Hybrid working with 3 days working in our office (London) and 2 days WFH per week
- Sustainably sourced fruit baskets in the office kitchen
- Increased annual leave for long service
- Ability to buy and sell annual leave
- Enhanced maternity pay = 6 weeks of full pay and 20 weeks at 50% pay
- Enhanced paternity pay = 4 weeks of full pay
Company values
- We are entrepreneurs - We’re proudly commercial, we do more with less, we own the decisions we make and the actions we take
- Everything is written in pencil - As we grow, we think smaller, act quicker and continuously evolve the way we organise our work
- We organise for speed - A flat structure with small teams, allows us to move quickly
- We believe in Team - We’re all in it together
Company HQ
Hammersmith, London, UK
Articles
Leadership
Jonny Marsh
(Non Executive Director)An engineering graduate from the University of Bath, Jonny is also the founder and ex-CEO of nmqa Ltd and co-founder of travelmatch. He served as Loveholiday's COO until 2019.
Alex Francis
(Non Executive Director)Founded travelmatch in 2007 and then loveholidays in 2012, quickly becoming the fastest growing business in the UK by 2019. Now acting as a non-exec for the business since stepping down as CEO in 2020.
People progressing
Joined as UX/Design Manager in 2011, promoted 3 times in 10 years to current position of Lead User Researcher, having previously worked as Senior Product Designer.
Diversity, Equity & Inclusion at loveholidays
Clodagh Beatty (Head of Talent Management, Learning & DE&I)
- We recently hired a Head of L&D, Diversity, Equity & Inclusion to support us in our ongoing commitments to creating an inclusive environment, as well as providing growth opportunities for all our employees
- We want all applicants to feel they can belong at loveholidays
- We have employees from all walks of life and we are only interested in assessing your skills, attitude and talent!
- We support Employee Resource Groups - recently launched our Women's Network at loveholidays
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