Product Owner, Lloyds
Embedded Finance
£105-146.7k
2 days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£105-146.7k
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Strategic thinking with a passion for creating outstanding customer experiences
- A commitment to driving customer and data driven solutions, ensuring they address customer needs and drive value
- Awareness of the latest technology and digital solutions to meet our customer’s needs
- An intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks
- Experience in building and leading inclusive collaborative team cultures and a desire to actively drive your own as well as the team’s development and talent pipeline
- Extremely strong relationship building and influencing skills – being adept in navigating matrix organizations and managing external commercial stakeholders with the complexities of competing priorities
- Experience in applying agile and scrum methodologies and an awareness of the tools e.g. Jira & Confluence
- Leading large, strategic transformations to deliver impact and unlock value
- A Proven track record of cost control, delivering within budget and using resources effectively
- Strong business and commercial acumen. Proven ability to deliver better, faster and cheaper
- Adept at immersing into a Product Business Area including external market trends to bring industry-leading insight to the organisation
What the job involves
- We're about to set up a new and exciting Product Lab for new initiatives in Embedded Finance closely linked with other Business Units across LBG
- As the Lead Product Owner for this Lab, you’ll report to the Director of Embedded Finance and will work closely with other LBG Product Labs (e.g. Cards, Everyday Banking, Payments), functional teams, and of course, with our technology teams to build and deliver exciting new propositions in partnership with third parties and internal Business Units
- In LBG, the Lab Product Owner is the overall owner for a single, large and complex product backlog which may contain many features, journeys or technology components
- This role aims to provide value to customers and stakeholders by ensuring the teams focus on addressing the right issues
- This involves fostering collaborative and empowered teams that take ownership of outcomes, encouraging innovation, and minimizing risk through data-driven testing and learning
- This role will be responsible for the championing of customer agenda through the embedding Consumer Duty, directing the team’s ways of working and integrating the customer lens into everything that we do
- Developing strategic solutions by anticipating complex issues, seeking out opportunities to leverage capabilities and maximise re-use
- Acting as the organisational authority and established expert understanding and championing the customer, whilst balancing business and technology outcomes
- Creating and delivering against the product roadmap and Objectives & Key Results (OKRs) for the Lab, which align to our Group strategy
- Managing external vendor / supplier relationships navigating commercial agreements and service levels
- Successfully creating a proactive and autonomous culture for successful implementation and outwardly promoting achievements in order to attract, retain and develop talent within the lab
- Measuring success and ensuring the team understand the value that we are creating for our customers and business
- The delivery of income and commercial plans
- Operating within a sound risk framework, maximising safe delegation of authority to teams in line with LBG Group standards
Application process
- End Date: September 16, 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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