People & Culture Business Partner, RapidSOS
CA$100-115k
+ Equity
Emergency response data platform
Be an early applicant
Emergency response data platform
201-500 employees
Be an early applicant
CA$100-115k
+ Equity
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- Strong commercial acumen and the ability to translate business strategy into People outcomes
- Advanced capability in using data and AI tools to inform decisions and streamline people processes
- Exceptional stakeholder management and influencing skills
- Proven ability to coach and challenge leaders constructively
- Knowledge of organization design, change management, and talent development principles
- Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match
What the job involves
- The People & Culture Business Partner (PCBP) is a strategic enabler who helps leaders deliver business results through high-performing teams, effective leadership, and intelligent people systems
- This role connects business priorities to people strategies ensuring profitability, performance, and engagement outcomes are achieved through scalable, data-driven solutions
- As we grow, the PCBP plays a pivotal role in building the leadership capability and cultural consistency that drives our success
- They use data and AI to anticipate workforce needs, codify policies into accessible tools, and make it easy for leaders to lead and deliver on Organizational priorities
- Strategic Partnership & Business Enablement
- Partner with business leaders to co-design and enable People & Culture solutions that equip them to deliver on strategic priorities and achieve results
- Use data, analytics and insights to anticipate workforce trends, identify risks, and inform leadership decisions
- Equip leaders with the frameworks, tools, and confidence to manage their teams effectively and deliver on business objectives
- Provide commercially grounded, objective advice to challenge assumptions and drive performance outcomes
- Leadership Capability & Culture
- Embed leadership competencies that build accountability, clarity, and collaboration across teams
- Coach and equip leaders to effectively manage performance, development, and engagement
- Reinforce cultural consistency and alignment with our values through leadership behavior and decision-making
- Champion a culture of trust, transparency, and continuous improvement
- Performance, Talent & Development
- Lead performance, succession, and talent processes, ensuring strong leadership pipelines and growth pathways
- Partner with leaders to identify and address capability gaps
- Use feedback and development tools to measure leadership effectiveness and learning impact
- Organization Design & Change
- Partner with leaders to design structures that enhance efficiency, collaboration, and scalability
- Apply change management principles to support successful transitions and adoption of new systems and processes
- Use data and feedback loops to continuously improve organizational effectiveness
- Employee Relations
- Manage and advise on complex or high-risk employee matters with a balanced focus on risk, fairness, and culture
- Build leader capability through coaching and practical guidance on managing performance and misconduct
- Where applicable, maintain constructive union relationships and ensure consistent application of collective agreements
- Capability Building
- Design and implement scalable People systems and frameworks that make it simple for leaders to act with confidence
- Own strategic projects that enhance the People team’s capability set leading to a ‘best-in- class’ employee journey
- Codify policies and procedures into AI-enabled platforms that provide instant, reliable guidance for low-risk queries
- Ensure all people practices align with organizational values
- Success Measures
- Demonstrated impact on profitability, efficiency, and team performance through People initiatives
- Improved leadership confidence and capability (as measured through feedback and business outcomes)
- Positive employee engagement and retention and enhanced team performance linked to improved leadership and organizational systems
- Reduction in low-level People Ops / Talent queries due to adoption of AI-enabled policy and advice systems
- Increased consistency and speed in leadership decision-making and solutioning
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company has raised substantial funding, the latest of which will help it expand operations and its development efforts. It continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. This demonstrates RapidSOS's commitment to further improving the value it supplies to its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 12 rounds)
Mar 2024
$75m
SERIES C
Oct 2022
$75m
LATE VC
Total funding: $397.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company HQ
Murray Hill, New York, NY
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
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