IT Systems Engineer, Assort Health

• 3+ years of experience in Systems Engineering, IT Engineering, or similar roles
• Experience building and managing IT systems and workflows in a growing organization
• Strong understanding of identity and access management (SSO, SAML, SCIM, RBAC, etc.)
• Experience implementing and managing enterprise SaaS tools at scale
• Familiarity with device management platforms (e.g., Jamf, Microsoft Intune)
• Experience with identity providers like Okta
• Strong troubleshooting skills across macOS and Windows environments
• Ability to operate independently and take full ownership of IT infrastructure
• Comfortable working onsite and supporting employees in real time

Desirable

• As we continue to grow quickly, we're expanding our IT team and hiring an IT Systems Engineer to help own and scale IT infrastructure across the company—from endpoint management to identity systems and day-to-day operations
• You'll be embedded within the Security organization, partnering with every team to build secure, reliable, and scalable IT systems in a fast-growing environment
• This is a foundational role with broad ownership. You'll take the lead on critical initiatives like identity and access management, device lifecycle management, and IT onboarding/offboarding, while also handling real-time operational needs. As the company grows, your work will directly enable us to scale securely and efficiently
• You'll be a driving force behind IT at the company—building systems, solving operational challenges, and creating the infrastructure that supports every employee
• Own identity and access management end-to-end, including SSO integrations, user provisioning, and access controls across all applications
• Lead the rollout and long-term ownership of Okta to centralize and secure access management
• Design and implement scalable IT systems that support company growth and compliance requirements
• Manage endpoint infrastructure, including provisioning, configuration, patching, and lifecycle management
• Own employee onboarding and offboarding workflows, ensuring seamless day-one experiences and secure offboarding processes
• Handle day-to-day IT operational requests including access management, troubleshooting, and employee support
• Build automation and self-service systems to reduce manual IT workload and eliminate bottlenecks
• Establish processes that reduce single points of failure and improve system reliability
• Set up and maintain office network infrastructure, including VPNs, access points, and ongoing troubleshooting
• Design and implement secure asset disposition processes for retiring and wiping devices
• Troubleshoot issues across macOS and Windows environments in a fast-paced, in-office setting
• Transition IT from ad hoc support to structured, scalable systems
• Partner with Security to ensure compliance and strong security practices across all IT systems
• Own key areas of IT infrastructure as part of a growing team, building processes that will scale with headcount growth
• Provide in-person support and real-time problem-solving in a highly collaborative office environment