Senior Solutions Engineer, Zero Hash

• 3-5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Technical Account Management, or similar customer-facing technical roles
• Experience supporting brokerage, trading, exchange, market infrastructure, or crypto infrastructure products
• Experience with FIX protocol and FIX-based integrations
• Strong understanding of APIs, REST, and distributed systems
• Experience troubleshooting technical integrations across multiple systems
• Familiarity with SQL and at least one scripting language such as Python, JavaScript, or Go
• Excellent communication and presentation skills
• Ability to communicate effectively with both technical and business stakeholders
• Ability to operate independently in a fast-paced environment

Desirable

• As we continue to expand our institutional trading and crypto infrastructure offerings, we are looking for a Solutions Engineer / Senior Solutions Engineer to join our Revenue organization and help customers successfully evaluate, integrate, launch, and scale on the zerohash platform
• This role reports to the VP, Head of Solutions Engineering
• Solutions Engineers at zerohash sit at the intersection of technology, markets, and customer engagement
• You will serve as a trusted technical advisor to prospective and existing customers, helping them evaluate, integrate, launch, and scale solutions built on zerohash’s infrastructure
• This is a highly customer-facing role. You will partner closely with Sales, Relationship Management, Product, and Engineering to drive successful integrations and production launches
• Success in this role is measured not only by successful integrations, but by helping customers get to production and generate meaningful business outcomes on the platform
• Become a subject matter expert on zerohash products, APIs, trading infrastructure, and integration patterns
• Serve as the primary technical advisor throughout the customer lifecycle, from evaluation through production launch
• Lead technical discovery sessions, architecture discussions, and product demonstrations
• Advise customers on integration best practices across REST APIs, FIX connectivity, and trading workflows
• Troubleshoot technical issues and help customers accelerate time to production
• Translate customer requirements into actionable feedback for Product and Engineering teams
• Partner with Sales and Relationship Managers to drive customer adoption and growth