Lead Business Analyst, Speak

• 4+ years in analytics, strategy, or business/finance analytics, with a track record of insight that changed material business decisions
• Advanced SQL, strong experience with modern analytics tools, and familiarity with dbt or semantic layers
• Hands-on experience applying AI/LLM tools to analytical tasks such as data synthesis, hypothesis generation, and productivity acceleration
• Strong business and financial acumen — you're comfortable owning the logic behind LTV, CAC, payback, NRR, and revenue recognition, and connecting it to strategy
• The ability to frame ambiguous questions, form a point of view, and communicate it persuasively to both technical and non-technical audiences, including leadership
• A bias for turning insight into decisions, and the ownership to follow through on impact

Desirable

• We're looking for a Lead Business Analyst to be a strategic analytics partner to the entire company
• You'll work across product, growth, marketing, finance, and leadership to answer the ambiguous, high-stakes questions that shape our direction — where to invest, what's really driving the business, and how our consumer and enterprise businesses fit together
• You'll bring a point of view (not just an answer), you'll be a trusted voice in board and business-review prep, and you'll make sure the whole company runs on numbers it can trust
• This is a high-leverage role for someone who loves turning data into decisions and wants their fingerprints on the strategy of a fast-growing company
• Partner with leaders across every function to frame ambiguous business questions and bring rigorous, opinionated analysis to the decisions that matter most
• Act as the bridge between Finance and Marketing: connecting budget pacing, spend efficiency, and channel-level outputs to revenue forecasts and broader planning conversations
• Own the high-leverage company questions like unit economics, growth drivers, the B2C↔B2B picture, and where to place the next bet — and turn them into recommendations leadership acts on
• Drive board- and business-review-level analysis, synthesizing what's happening across the business into a clear, trustworthy story
• Own our core metric definitions as a single source of truth: define them, govern how they change, and drive org-wide adoption so the company stops debating which number is right
• Partner with Finance on the metrics behind planning — LTV, CAC, payback, and NRR — including more sophisticated, segmented LTV across our consumer and enterprise businesses
• Champion self-serve and modern, AI-assisted analytics so the organization can answer routine questions on its own