Account Manager, Roofstock

• 2+ years of experience in account management, sales, real estate, or other client-facing roles
• Teachable and coachable, with a growth mindset
• Self-motivated and goal-oriented, with a proven ability to meet or exceed performance targets
• Strong verbal and written communication skills
• Resourceful problem-solver with excellent follow-up and organizational skills
• Collaborative team player who works well across departments
• Proficient in Salesforce or similar CRM tools
• Active Real estate license (or willingness to obtain within a specified timeframe)

Desirable

• Our Account Management team is made up of dedicated professionals with diverse backgrounds in sales and real estate
• They bring a healthy competitive spirit that drives results, but collaboration and mutual support always come first
• Each team member is committed to personal growth while fostering a strong, reliable, and resilient work environment
• Together, they represent some of the top performers in property management sales
• As an Account Manager, you will play a pivotal role in converting warm leads into loyal clients by selling Mynd’s property management services to real estate investors
• These prospective clients are actively seeking solutions — your job is to help them understand how Mynd’s platform, services, and team can unlock value in their portfolios
• You will manage a steady flow of interest, guiding investors from initial inquiry through onboarding, and ensuring each interaction moves the deal forward
• Success here requires sharp thinking, strong execution, and the confidence to lead investors toward better outcomes
• Manage leads through the full sales cycle, following proven sales processes
• Maintain an organized, up-to-date pipeline in a CRM (e.g., Salesforce), with detailed notes on all interactions
• Use multiple internal tools and systems to manage lead flow, track activity, and support onboarding
• Meet or exceed monthly and quarterly sales quotas tied to closed-won revenue or unit goals
• Educate and challenge real estate investors to adopt growth-focused investment strategies
• Collaborate with onboarding, marketing, and operations teams to deliver a seamless customer experience
• Collect required onboarding materials and ensure accurate client records
• Provide exceptional service to both prospects and active clients, nurturing relationships over time