Development Support Engineer, Motorola Solutions
CA$85-100k
More information about location
Communication software for public safety & enterprise
Be an early applicant
Communication software for public safety & enterprise
1001+ employees
Be an early applicant
CA$85-100k
More information about location
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Technical Foundation: Basic understanding of RESTful APIs and familiarity with object-oriented programming languages (e.g., C#)
- Quick Learning: Ability to rapidly acquire expert-level knowledge of technical systems and tools
- Problem-Solving Skills: Strong debugging and troubleshooting abilities to resolve complex technical issues
- Communication: Proficient in English (written and spoken) with excellent teamwork and communication skills
- Development Environment: Experience working in Linux and/or Windows environments
- Bachelors Degree or 1+ years of experience with software development
- 1+ years of experience with RESTful APIs
Desirable
- Familiarity with video management systems (VMS) or physical access control systems (PACS)
- Understanding of Agile methodologies, such as Scrum
What the job involves
- We are seeking a dedicated technical resource for our thriving external ecosystem of almost 2000 technology partners and developers. The core mission is to elevate the quality of support and developer experience by providing expert assistance and managing our technology partner community. The ideal candidate will rapidly become a domain expert, bridging the gap between our internal engineering teams and the external developers who rely on our APIs to build integrated security solutions
- This role is centered on becoming a product and API expert to support third-party developers, as they develop integrations with our various platforms, including the following activities:
- Become the API/SDK Authority: Quickly develop deep, expert-level technical knowledge across Avigilon’s core APIs and SDKs to effectively troubleshoot and resolve complex partner integration issues
- Deliver Technical Support: Provide timely and accurate technical support to third-party developers, partners, and key end-users via our online developer community
- Community Moderation: Proactively manage and moderate technical discussions, ensuring a high-quality user experience and promoting best practices within the developer community
- Developer Advocacy & Feedback: Act as the voice of our partners internally, collecting and communicating critical feedback on API usability, reporting potential bugs, and liaising with core development teams
- Content Development: Contribute to the improvement of the developer experience by creating technical documentation, code samples, tutorials, and knowledge base articles
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasises integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is focusing on integrating AI into its platforms, as well as developing its partnership with FIFA for the 2026 World Cup.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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