Senior Partnership Development Manager, Infobip
$150-175k
+ Opportunity for higher earning potential (OTE) with our performance-based bonuses/commission
Full-stack communications platform as a service
Be an early applicant
Full-stack communications platform as a service
1001+ employees
Be an early applicant
$150-175k
+ Opportunity for higher earning potential (OTE) with our performance-based bonuses/commission
1001+ employees
Company mission
To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.
Role
Who you are
- Required 7-10+ years of experience as an individual contributor or 5+ years of experience as a manager focused on prospecting and activation of new partners
- Pricing and packaging experience desired
- Demonstrated ability to close complex enterprise deals
- CPaaS and/or Marketing Platform experience is required; UCaaS and CCaaS experience desired
- Proven ability to build strong, lasting relationships with ISVs, DMAs, VARs, and SIs
- Experience working in small to medium companies or startup environments; is comfortable wearing multiple hats in previous roles; worked in newly created departments. Ability to work in a matrixed work environment. Proven success building a business (internal business or entrepreneurial)
- Able to develop a strategy and bring it through to tactical execution
- Proven ability to successfully navigate complex, multi-faceted business relationships to drive desired outcomes
- Skilled at managing partner relationship records and keeping accurate account data using Salesforce
What the job involves
- As a Senior Partnership Development Manager (SPDM), you’ll be responsible for driving the growth of North America by curating and activating strategic partners in the region
- You’ll work directly with our VP of North America Partnerships to grow our relationships and drive revenue for the business
- This is a highly visible and strategic role
- You’ll have the autonomy to build GTM strategies, enable partners, activate partners, and grow partners for our region
- Here is your chance to get in and run a build with an exceptional organization growing at a rapid pace in a market with the most opportunity in the world
- Achieve assigned sales goals, successfully manage projects of significant regional partnerships, help improve gross profit and increase positioning/recognition in the market. Success is measured in gross profit, growth, and activated partnerships
- Ensure a seamless transition of customer responsibility to the appropriate Infobip team members following successful implementation
- Develop strategy, create enablement content, build relationships, run grassroots campaigns, and create mutually beneficial relationships (both bottom-up and top-down) with partners
- Continue to develop a very strong partner program in the North American region by activating relationships as well as pursuing net new partners – with a strong focus on activations
- Acquire new customers via Partnership Management and collaborate with our Account Executives in all the relevant markets where our partners operate
- Collaborate closely with our Global Strategic Partnerships team to define a list of regional partnerships to network and grow. Develop and implement effective strategies to provide focus and maximize revenue growth
- Proactively lead a joint partnership planning process that develops mutual performance objectives, hits financial targets, and achieves critical milestones that enhances a productive partner relationship
- Develop relationships with local partners and incorporate other internal team members when needed. Establish productive, professional relationships with key personnel in assigned partner accounts. Grow and maintain high value relationships at the executive level with customers and partners
- Organize Partnership-related events and drive similar initiatives/activities that improve our relationship with partners
- Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth
- Manage the entire sales cycle and acquire new customers from an assigned set of named prospects via direct sales
- Demonstrate market expertise and a deep understanding of customer’s organization to drive customer decisions toward our solutions and products. Provide a consultative, expert approach -- leading with market insight -- providing significant value within the sales engagement process
- Generate brand/market awareness and development opportunities by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels, and PR activities
- Provide input to the Partnership Operations and Marketing teams about the vertical they’re covering; organize and define use cases; scale new processes and approach towards vertical to sales teams (either globally or regionally)
Our take
The increasingly digital nature of how businesses connect with their customers brings new opportunities. Each customer touchpoint is an opportunity to augment and analyse user interactions with newfound precision.
Infobip helps companies take on this gargantuan task with a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualised interactions over customers’ preferred channels.
The company prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.
The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges in the space like customer onboarding and real-time assistance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$200m
SERIES A
Total funding: $200m
Company benefits
- Maternity & Paternity Leave
- Work from home opportunities
- Health insurance
- Employee stock option plan
Leadership
Izabel Jelenic
(CTO)Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.
Roberto Kutic
(COO)Previously worked at Uljanik Strojogradnja for 12 years, holding various positions such as Project and Design Leader and Management Board Member.
Silvio Kutic
(CEO)Studied Engineering at University of Zagreb.
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