Senior Site Reliability Engineer, CaptivateIQ
$195.7-225k
Commission management platform
Open for applications
Commission management platform
201-500 employees
Open for applications
$195.7-225k
201-500 employees
Company mission
To bring joy and transparency to sales performance management.
Role
Who you are
- This list is not comprehensive or evaluated in total, it is meant as a guide. If you have some of these skills and traits, please apply!
- 5+ years of experience in Software Engineer, SRE or DevOps roles
- Strong written and verbal communication skills (We use Slack, Notion, and Github)
- Experience with Infrastructure as Code (We use Terraform and AWS)
- Experience with containers and container orchestration tools (We use ECS)
- Experience with authoring and maintaining code (We use Bash, Python, and Golang)
- Experience with using and helping others observability tools and techniques (We use Datadog)
- Love for the Oxford comma (We use, love, and respect it)
- Experience with managing cloud vendor relationships
Desirable
- Experience with cloud cost management and FinOps
- Experience in building, maintaining, and operating SaaS or Web based applications
- Experience with distributed system principles their application
- Experience building and operating multi-region or cell based applications
- Experience with compliance and regulated environments (We use SOC2 and HIPAA)
What the job involves
- The Site Reliability Engineering team in CaptivateIQ operates across the engineering organization, supporting our development teams by providing them with the tools and processes they need to get their job done well
- We ensure that the service provided by our product is great for the paying customers and when it isn’t we ensure that the business is well informed. We do this by providing infrastructure, platform, reliability, and observability support to our internal customers to help them achieve their goals
- The team are thoughtful and pragmatic engineers who balance doing things right versus doing things right now
- We invest in iterative efforts to refine or pivot our work, deliver real-world results, and reflect on the process in order to improve it incrementally
- We are fully remote and invest in written communication for long term institutional memory while valuing the synchronous time we have together in order to build and strengthen our relationships
- SRE team responsibilities vary based on the needs of our internal customers and the skills available in the team
- Learn by reading and writing designs, documentation, runbooks, and industry literature
- Partner with development teams to design and implement reliable and resilient services
- Build infrastructure automation that’s easy to use by other teams
- Develop observability processes, reports, and tooling to diagnose performance and stability issues
- Eliminate toil by automating manual processes
- Ensure we exceed our compliance and security commitments
- Act in an ethical and professional manner
Our take
CaptivateIQ is an incentive compensation platform using AI to automate commission workflows. Businesses spent an exorbitant amount each year managing commission processes, so the company's no-code SaaS is a welcome overhaul for the sector.
CaptivateIQ's platform improves both the efficiency and accuracy of existing legacy processes, serving any type of organization that utilizes a performance-based compensation plan. The founding team has real experience with the cumbersome process of managing commission payments, which is why they chose to target this particular problem.
CaptivateIQ has been smart in building a more generic product, allowing it to attract big-name clients from different sectors. This broad customer acquisition, atop regular funding injections, has helped CaptivateIQ reach Unicorn status. The company continues to add to its offering, for example with the launch of its AI-powered payee experience in 2025.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$100m
SERIES C
Apr 2021
$46m
SERIES B
Total funding: $159.2m
Company benefits
- 100% of medical, dental, and vision covered including 75% for dependents
- Unlimited vacation days and quarterly mental health days so you can recharge
- $1,000 to explore your dream destination on your work anniversary
- $500 annual professional development stipend to continue growing and learning
- $500 home office stipend to decorate your home office
- $1,000 caretaker stipend to make sure our parent colleagues are being supported
- Virtual team lunches to keep you connected
- 401k plan to participate in and save towards the future
- Newest hardware and tools for the job
- Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ
Company HQ
China Basin, San Francisco, CA
Leadership
Mark Schopmeyer
(Co-CEO & Co-founder)Former Investment Professional at Carrick Capital Partners and Finance and Strategy Manager at BrightRoll. Former Investment Banking Analyst at Jefferies & Company and Lehman Brothers. BA in Business Administration from Berkley School of Business.
Conway Teng
(Co-CEO & Co-founder)Former employee at Gusto in Finance and Business Operations. Previously Head of Growth at OrderAhead. Founder of FiveStars. Graduated from Berkley.
Hubert Wong
(Principal Engineer & Co-founder)Was CTO of the company for 6 years. Former Senior Software Engineer at Vungle, OpenTable and CoPilot Labs. BS in Electrical Engineering and Computer Science at Berkley.
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