Customer Success Associate, Chowbus

Mandarin Speaking

Salary not provided
Junior and Mid level
New York
Chowbus

Restaurant POS & management system

Be an early applicant

Chowbus

Restaurant POS & management system

101-200 employees

B2CB2BMarketplaceFoodDelivery

Be an early applicant

Salary not provided
Junior and Mid level
New York

101-200 employees

B2CB2BMarketplaceFoodDelivery

Company mission

To help diners to discover new and exquisite dishes, and to give traditional mom-and-pop restaurants a fighting chance to succeed without compromising who they truly are.

Company mission

To help diners to discover new and exquisite dishes, and to give traditional mom-and-pop restaurants a fighting chance to succeed without compromising who they truly are.

Top investors

Our take

Originally founded to expand the customer base of “mom and pop” Asian food restaurants, Chowbus has grown to become a delivery, pickup, and point-of-sale technology company. By evolving its services, it has weathered the customer drought of COVID-19.

Chowbus’s POS technology claims to save business owners up to $8000 a month in labour costs whilst enabling businesses to grow by around 25%. Its takeaway app provides customers with a way to select food from various restaurants in one order, a novel concept that differentiates the company from large competitors.

Its focus on Asian food provides Chowbus with a unique identity within the market, and its acquisition by Fantuan, an Asian food-focused marketplace based in Canada will aid Chowbus’s growth intentions.

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Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • 100% employer-paid Short-Term Disability (STD)
  • 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
  • 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
  • Company holidays
  • Birthday off
  • Paid Parental Leave
  • Flexible Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Fuel reimbursement

Funding (last 2 of 7 rounds)

Aug 2023

$40m

LATE VC

Aug 2022

$15.3m

EARLY VC

Total funding: $123.6m

This company has top investors

Leadership

Suyu Zhang

(Co-Founder & CTO)

Previously iOS Engineer at Raise.com, Co-Founder & CTO at Weelio, and iOS Engineer at AKTA and After School App.

Linxin Wen

(Co-Founder & CEO)

Previosuly Studied at Education Illinois Tech Stuart School of Business

Jobs (5)

All locations

Software Engineering