Enterprise Account Manager, Signos
$100-120k
Glucose monitoring tools for weight loss
Be an early applicant
Glucose monitoring tools for weight loss
21-100 employees
Be an early applicant
$100-120k
21-100 employees
Company mission
To tackle the obesity epidemic.
Role
Who you are
- 5+ years of a successful and demonstrable track record of member & client account management activities; experience in healthcare and/or insurance carriers is a plus
- Bachelor's degree in Business Administration, Healthcare Management, or a related field (preferred)
- Exceptional organizational skills and meticulous attention to detail
- Ability to communicate effectively with both executive client stakeholders and with members to drive the success of their specific program
- Interpersonal skills to facilitate execution with both internal teams, as well as client & partners teams
- Growth-minded, coachable, curious, and eager to learn, specifically within the Healthcare space
- Ability to think strategically and drive the vision of the Signos Enterprise vision, while also being adept at executing at the ground level
- Desire to have outsized impact on Healthcare Industry at large and belief in the Mission
What the job involves
- The Enterprise B2B Account Manager is a multi-dimensional role that supports the end-to-end strategy and execution of the Signos Enterprise Solution for Business & Healthcare clients
- Signos is currently pursuing partnerships primarily in the verticals of large carriers and large employers
- This role is critical to the success of Signos’s entry into this new environment by supporting the Enterprise Sales Team to design compelling program pitches for prospects and then coordinate successful deployment of the programs once converted to clients
- There are three primary phases of how Signos sells and deploys for any one client or partner: Pre-Sales, Sales Execution & Onboarding, and Account Management
- The Enterprise B2B Account Manager will be expected to work cross-functionally during these phases and drive collaboration across the internal Signos teams to achieve seamless execution which then leads to phenomenal client relationships
- Joining introduction and pre-sales calls as necessary to support communication of program and deployment processes
- Build and maintain strong, long-lasting relationships with key business executives and stakeholders at partner organizations
- Maintain an SME-level understanding of all Signos products and offerings
- Lead the discovery process to understand partner objectives of deploying Signos
- Lead the launch and implementation of the Signos program for enterprise partners, acting as the central point of contact and project manager
- Supporting and or leading target population onboarding and supporting member & stakeholder questions throughout onboarding
- Serve as the lead point of contact for all partner account management matters, answering queries and proactively identifying opportunities for growth and expansion
- Management and support of both members and stakeholders throughout the Program (in coordination with existing Client Support resources where needed)
- Coordinating with operations on invoicing and billing of client accounts as they move through phases of the program
- Proactively troubleshoot problems, resolve conflicts autonomously, and deliver results to ensure successful partner outcomes
- Act as a strong advocate for partner needs within Signos, working with Product and other teams to influence product development and address pain points
- Ensure a seamless and positive experience for both the partner organization and their members throughout the Signos program lifecycle
Our take
Sticking to diets and exercise regimes is tough - we all make that New Year’s resolution, but less than a third of us actually follow through. Signos sets out to make it easier with its real-time glucose monitoring to help you see how food, exercise and more is affecting your body.
What’s unique about its package is the CGM (Continuous Glucose Monitor), a small wearable patch to put on your arm, which connects to an app that displays your glucose levels at all times. Input what you’re eating into the platform, and it starts to build a picture of how different foods affect you personally.
The device lasts 10 days before it has to be disposed of and replaced, and Founder Fouladgar-Mercer admits that it isn’t the most environmentally-friendly model. But, it’s an original idea and sticks out in the market as the first company to be able to provide CGMs without a doctor’s prescription (they have previously just been used for diabetics), even if it may have to fight to prove this in the context of a world increasingly concerned with sustainability and body positivity.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Oct 2023
$20m
SERIES B
Nov 2021
$13m
SERIES A
Total funding: $33m
Company benefits
- Modern locations: Social and live in the Bay Area? Pop into the office for face-to-face strategy meetings. Not in CA? No prob. We have remote roles too
- Flexible PTO: Work hard, play hard. We push to get things done but also encourage staff to take vacation, sick or mental health days, and parental leave as it suits
- Dynamic hours: Keep in touch over Slack, email, video calls, and other tools so you won't feel alone whether you're working from home or a beach in Costa Rica
- Medical insurance: Feel secure with top-of-the-line health, dental, and vision plan choices so you can take care of you and your family without worry
Company HQ
Mills Estates, Burlingame, CA
Leadership
A former associate at JP Morgan, they have sat on the board of Makara and TouchCommerce. They are still a board member at Onclusive - which they founded and are the former CEO of - as well holding advisory roles at Correlation Ventures and Clearco.
Pierre Wehbe
(Chief Architect)Previously co-founded European Innovation Academy and Sfearia, as well as working as a Software Engineer at Atheer.
Bill Tancer
(Chief Data Officer)Previously worked as a Prosecuting Attorney within the US Navy Reserves, as Director of Market Research at LookSmart, Director of Corporate Strategy at Zaplet, SVP of Global Research at Experian and Principal at Tancer Advisory Services. They've also published two books about business, one a NYT Bestseller, and still work as an Advisor at Onclusive.
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