Associate Information Technology Director, Seer
$160-180k
+ Bonus + Stock options
Office located in Redwood City, CA
Empowering the scientific community through the power of proteomics
Open for applications
Empowering the scientific community through the power of proteomics
101-200 employees
Open for applications
$160-180k
+ Bonus + Stock options
Office located in Redwood City, CA
101-200 employees
Company mission
To decode the secrets of the proteome to improve human health.
Role
Who you are
- The ideal candidate will have a strong background in managing IT operations, with expertise in Jira ServiceDesk, Active Directory/Okta, Meraki Networking, AWS and Azure Cloud, Microsoft 365, Addigy, Netskope, Druva Backups, and Tenable. This role requires a strategic thinker who can drive efficiency, security, and user satisfaction across all IT operations
- Bachelor's degree in information technology, Business Administration, or a related field (Master’s preferred)
- 10+ years of experience in IT management, with at least 3 years in a leadership role
- Proven experience in managing IT Helpdesk and Infrastructure teams
- Hands on Experience with Jira ServiceDesk, Active Directory, Meraki Networking, AWS and Azure Cloud, Microsoft 365, Addigy, Netskope, Druva Backups, and Tenable
- Strong leadership and team management skills
- Excellent communication and stakeholder management abilities
- Experience working with vendor partners and managing large-scale projects
- Key Competencies:
- Strategic Thinking
- Problem-Solving
- Project Management
- Communication
- Technical Expertise
- Leadership
What the job involves
- We are looking for an authentic and experienced Associate Director, IT based at Seer HQ in Redwood Shores, CA. who will lead our IT Helpdesk and Infrastructure team.
- Oversee the day-to-day operations of the IT Helpdesk, ensuring timely and effective resolution of user issues
- Manage and train IT Helpdesk staff to maintain high levels of service quality and user satisfaction
- Implement and maintain IT Helpdesk best practices and service level agreements (SLAs)
- Oversee the design, implementation, and maintenance of the company’s IT infrastructure, including network, servers, and cloud environments
- Ensure the security, reliability, and performance of all IT systems and services
- Manage and optimize the use of AWS and Azure cloud services to support business operations
- Lead the planning and execution of IT projects, ensuring alignment with business goals and strategic objectives
- Stay current with industry trends and technologies, recommending and implementing improvements as needed
- Collaborate with cross-functional teams to ensure IT solutions meet business needs
- Manage and optimize the use of Jira ServiceDesk for IT service management
- Oversee the administration and maintenance of Active Directory and Okta, ensuring secure and efficient user management
- Manage and optimize Meraki Networking solutions to ensure robust and secure network operations
- Oversee the deployment and management of Microsoft 365, ensuring seamless integration and user adoption
- Manage and optimize the use of Addigy for mobile device management
- Oversee the implementation and management of Netskope for secure web access and cloud security
- Oversee the implementation and management of Druva Backups to ensure data protection and recovery
- Oversee the use of Tenable for vulnerability management and security assessments
- Prepare and present regular reports to senior management on IT operations, projects, and performance metrics
- Maintain open and effective communication with all stakeholders, including IT staff, business units, and external vendors
Our take
Seer offers tools and solutions that provide unbiased, deep, rapid and large-scale proteomics in the field of biotechnology. More specifically, Seer's life sciences and health data platform helps detect life-threatening diseases before symptoms start to show. The company claims to be able to analyze protein composition in a comparable way to sequencing machines ‘reading’ strands of DNA.
Seer has grown rapidly: the company went public in 2020 after being founded in 2017, and enjoys strong financial backing that has helped it launch a varied range of proteomics products.
Seer faces competition from the likes of Nautilus and Illumina, a multibillion giant in the sequencing world, who have a sub-division dedicated to proteomics. However, Seer has featured on the Deloittes Fast500 2023 and won multiple awards for its innovative product, putting it in good stead to grow rapidly.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jul 2020
$55m
SERIES D
Dec 2019
$55m
SERIES D
Total funding: $169.5m
Company benefits
- Family and Medical Leave Act
- Pay Transparency Nondiscrimination Provision
- E-Verify Participation Notice
- Anti-Discrimination Notice/Right to Work
Company HQ
Redwood Shores, Redwood City, CA
Articles
Leadership
Omid Farokhzad
(Chair and CEO)Extensive experience as Chair, Director and Co-founder across multiple companies and technology platforms. Also a graduate of Harvard Medical School.
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