UGC Account Manager, Soar With Us
£35-45k
+ Bonus
2 days per month in-office
Digital marketing strategies for e-commerce
Be an early applicant
Digital marketing strategies for e-commerce
21-100 employees
Be an early applicant
£35-45k
+ Bonus
2 days per month in-office
21-100 employees
Company mission
To become UK's market-leading DTC e-commerce growth agency for premium brands.
Role
Who you are
- This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performing pods operate while owning their responsibilities with maturity and intent
- 2+ years’ experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills - clear, calm, and confident with clients
- Organised, process-driven, and comfortable juggling multiple accounts
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive mindset - you don’t wait to be told
- Ownership-led - you take responsibility for outcomes
- Launch-minded - you enjoy pace, pressure and delivery moments
- Client-first - you build trust through clarity and follow-through
- Process-oriented - systems over chaos
- Coachable and ambitious - you want to grow into leadership
What the job involves
- Reports to: Senior Account Manager
- We’re looking for an UGC Account Manager who is sharp, organised, and eager to learn - someone who thrives in fast-moving environments and enjoys being close to launches, creative and clients
- You’ll manage up to 5 accounts, acting as the day-to-day client lead across performance creative and UGC
- You’ll work closely with Strategists, Media Buyers, Creatives and UGC teams to keep projects moving and clients confident
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and launch check-ins with confidence
- Translate client goals into clear briefs, timelines, and action plans
- Coordinate internal teams (strategy, creative, production, UGC, media)
- Manage UGC workflows: briefs, timelines, creator coordination, delivery
- Keep projects on track across fast-paced launch cycles
- Provide clear performance context and campaign updates to clients
- Flag risks early and proactively propose solutions
- Act as a quality-control checkpoint before assets go live
- Champion client satisfaction, retention, and long-term trust
Salary benchmarks
Our take
The marketing landscape for D2C brands is fast-paced and competitive, especially for newcomers in the space. Soar With Us helps these brands thrive by offering omnichannel marketing solutions across customer acquisition and retention and brand recognition.
As an e-commerce marketing agency, Soar With Us has benefited from its partnerships with Meta and TikTok. The latter is becoming an especially powerful method for brand elevation and product advertising thanks to its wide reach and viewership. It also helps brands scale and discover new customers on TikTok and beyond through its ARC marketing system, and even covers Google and Meta advertising.
In 2024, Soar With Us acquired London-based competitor Hambi Media. After a year of partnering as D2C marketing agencies, Hambi will merge into Soar With Us’s group structure, expanding the former’s reach exponentially.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- You will be part of a world-class team, made up of high-performing, motivated individuals that are shaping the future of social commerce
- Competitive salary + performance-based bonus structure
- Flexible remote work options available. We also have offices in London, Manchester and Leeds if that is your preference
- Extra holiday - take your birthday off
- Annual salary reviews
- Structured training and development
- Frequent team building activities
- Ability to progress into leadership roles
- Company pension scheme
- Annual bonus schemes
Company HQ
The Calls, Leeds, UK
Leadership
Olly Hudson
(Founder)Also the Co-Founder of For You Advertising and Launch With Us. Previously CMO at JAQ Group Holdings and a Digital Marketing Intern at Prospect Path.
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