Data Analytics Manager, Chip

• Proven experience in a data, analytics or product operations leadership role, ideally in a fast-paced technology or product-led environment
• Strong background in data—comfortable interpreting and challenging data, and leading analytics teams
• Demonstrated ability to establish scalable operational practices in cross-functional settings
• Strategic mindset with a hands-on approach to execution and problem-solving
• Excellent stakeholder management skills—able to influence and partner effectively across all levels of the organisation
• Skilled at uncovering and framing the “real” questions that drive impact, not just answering what's asked
• Comfortable leading multiple teams and functions in a high-growth environment
• Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future

Desirable

• We are seeking a strategic and hands-on Data Analytics Manager to lead our Product Operations and Data Insights functions for maternity cover
• This is a pivotal role for someone who thrives at the intersection of data, operations, and business strategy
• You’ll shape how our business uses insights to drive decision-making, while also ensuring our product operations are underpinned by robust monitoring, controls, and collaboration across departments
• Supply accurate and timely operational and product data to internal teams including Finance, Marketing, Product, and Leadership
• Partner with Product Managers to support feature rollout, performance tracking, and post-launch reviews
• Ensure cross-functional alignment between product development, business needs, and go-to-market strategies
• Ensure controls, monitoring and reporting are carried out in a timely manner
• Build and lead a high-performing data insights team that provides clear, actionable analysis to stakeholders across the business
• Shape the function to go beyond surface metrics, developing a strong hypothesis-driven approach to problem-solving
• Identify and prioritise the critical questions the business needs to answer, aligning analytics efforts with strategic priorities
• Translate complex data findings into narratives that drive clarity, alignment, and action at all levels of the organisation
• Operate as a thought partner to senior leadership, influencing company-wide initiatives through operational insight and data-driven thinking
• Build scalable processes and systems that allow both the Product Ops and Data Insights functions to evolve as the company grows
• Foster a culture of collaboration, accountability, and continuous improvement across the teams
• Own and manage development, hiring plans, and performance management

• Video screen with someone from our Talent team
• Video interview with the hiring manager
• Final interview with Head of Operations & Principal Operations Manager