Retailer Sales Representative, Faire
DACH, German Speaker
More information about location
2 days a week in office
Online wholesale marketplace
Open for applications
Online wholesale marketplace
1001+ employees
Open for applications
More information about location
2 days a week in office
1001+ employees
Company mission
To empower entrepreneurs around the world to chase their dreams.
Role
Who you are
- This role is for you if you love creating and iterating on processes, connecting with inspiring customers, communicating candidly, using data to continuously exceed expectations, and learning every day in a scrappy start-up environment
- Experience: You have 1-3 years of experience in sales, account management, or business development in a fast paced environment; You have experience using a variety of fundamental sales and data tools (e.g. Salesforce, data visualization software, call recording tools)
- Customer obsessed: You always do what’s right for the customer; are our customers’ strongest advocate; can aggregate customer feedback to influence cross-functional stakeholders/decisions
- Goal-oriented: This is a sales role! We want you to be motivated to exceed your goals
- Strong communicator: You are excellent at listening and at communicating ideas clearly and succinctly both in verbal and written form
- Ownership mentality: You are an owner and are willing to go above and beyond your job description to help your team succeed
- Relentlessly resourceful: You won’t quit and are willing to do whatever it takes to make retailers and our team succeed
- Growth Mindset: You are self aware and can identify your own strengths and weaknesses. You have intrinsic curiosity and are eager to accept feedback and actively seek out ways to get better every day
- Agile and flexible: You’re ready for an adventure and you love change. You are excited by a fast-paced, collaborative environment that is guaranteed to evolve quickly in its early stages. You are resilient and bounce back when things get tough
- Collaborative: You empathize with and work well across teams; You want to be around others who share your goals and you want to be growing and achieving together. You share best practices and you see your team’s success as your own
- Creative problem solving / innovation: You can come up with creative solutions to customers’ problems. You can create, iterate, and evolve the outbound go to market strategy, process, and tactics to help build an effective and efficient motion
- Analytical rigor: You are effective at using data to identify and discuss actionable insights; You are able to track, analyze, and communicate key performance metrics
- Kind: You show empathy towards everyone. You’re open, inviting and you leave the room with everyone else feeling better than when they walked into it
- Language Fluency: Fluent in both German and English
What the job involves
- This is an exciting opportunity to join Faire’s European retailer sales team
- In this role, you will be responsible for acquiring high value retailers in Germany, Austria and Switzerland that have previously not utilized Faire for their buying needs
- In order to acquire these customers, you will dive into their business to qualify them and prepare for your outreach, introduce them to the Faire platform and help them navigate the buying process
- You will also provide valuable upmarket retailer insight and product feedback on blockers to acquisition as the voice of the customer
- We are an adaptable, fast moving team and are in need of customer obsessed sales representatives who will create Faire advocates amongst our retailers while achieving acquisition goals
- Drive first orders and spend per ordering retailer through phone calls, emails and video meetings in a way that builds trust and credibility and meets or beats goals
- Discover retailers needs and challenges to match relevant Faire value props and offerings and ensure they understand how to utilize Faire to grow their business
- Synthesize, measure, and communicate the voice of the customer to provide actionable and invaluable feedback to help size blockers and prioritize product development
- Help determine what characteristics best prioritize leads and opportunities, test tools, trial tactics, and define processes to help create the outbound retailer motion
- Accelerate the lifecycle from first touch to win
- Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.)
- Use data, and reports to truth seek and drive action to beat goals
- Be relentlessly resourceful, scrappy and act with urgency to ensure Faire’s success
- Foster a psychologically safe, motivating, inclusive and energizing team culture
Application process
- Applications for this position will be accepted for a minimum of 30 days from the posting date
Salary benchmarks
Our take
Faire is a company that helps retailers find and buy wholesale merchandise for their stores, pairing independent brands with retailers. The company connects two million retailers globally to tens of thousands of brands across the globe.
In addition to a large catalog, the company attracts smaller retailers by offering net 60-day terms and free returns to boost confident buying at unpredictable times. Faire has seen impressive growth, reporting 300% year-on-year volume growth and a valuation of over $12.6B following its most recent tranche of funding from Shopify.
This investment is funding its continuing expansion into European and Australian markets, while accelerating product development, focusing on its OS for wholesale. It is also hiring talent globally as it takes aim at becoming a kind of Amazon for local and indie brands that want to sell globally.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
109% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I joined Faire over a month ago and the onboarding has been very comprehensive including some additional material that has been extremely helpful..."
Funding (last 2 of 10 rounds)
May 2022
$416m
SERIES G
Nov 2021
$400m
SERIES G
Total funding: $1.5bn
Company benefits
- Comprehensive healthcare
- All of our offices have been designed with local in mind—from our architects to our coffee blends
- Paid vacation time, holidays, and company-wide “Faire Fundays.”
- Including a monthly credit toward your wellness-related programs
- Generous parental and family leave, as well as fertility support benefits
- Including free access to Modern Health therapists and resources
- Optional morning meditation, plus a free Headspace membership
- Faire will match up to US$250 of your charitable donations, every year
- For personal and professional development, as well as unlimited access to training courses through LinkedIn Learning
- Whether you want to grow as a leader, hone your craft, or explore a new discipline, our career framework allows space for you to explore
Company values
- We serve our community
- We seek the truth
- We’re all owners
- We embrace the adventure
- We’re kind
Articles
Leadership
Max Rhodes
(CEO)Was previously an Advisor at Blunt Umbrellas and Director of Consumer Product at Square.
Daniele Perito
(Advisor)Former Director of Security and Risk Engineering at Square, prior to co-founding Faire.
Marcelo Cortes
(CTO)Previously a Senior Software Engineer at Google. Before that, co-founded FreePoint Inc.
Jeff Kolovson
(COO)Was Operations Lead at Square. Before that was a Business Analust for McKinsey and Co.
Diversity, Equity & Inclusion at Faire
Clarence Sanon (Engagement and Inclusion Manager)
- We have internal structures and mechanisms that acknowledge and counteract organizational bias while ensuring equitable opportunity across the organization.
- Our teams are balanced across demographic backgrounds and identities, ensuring equity at all levels of the organization and ensuring a region-specific nuance
- Faire Femmes: Our mission is to build a space that is inclusive, safe, and empowering for those who identify as women to succeed
- HUE: Our mission is to create a safe space where folks of colour can feel comfortable being themselves and talk to folks who get it. We want HUE members to feel confident expressing themselves, their culture, and their heritage
- Flaire: Our mission is to empower all Faire employees to express their whole selves at work, and to make Faire an inclusive environment for all members of the LGBTQ+ community
- Fairents: Our mission is to cultivate Faire into a company where working parents can thrive in their professional ambitions, maximize their impact supporting Faire business goals, and be successful in their pursuit of rewarding & fulfilling journeys as parents
- We have employee resource groups (ERGs) and a cross-functional Diversity, Equity, Inclusion, and Belonging Council (DEIB) at Faire. The DEIB Council works in collaboration with other functions to ensure integration and consideration of DEIB in policies, programs, products, and processes
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