Software Engineer, Twilio

• Proficiency with one or more programming languages: Python, Java and Go preferred
• Experience with different architectures and services running on public cloud infrastructure at scale (AWS preferred) using automation to support deployment, scaling, monitoring, and management
• ​​Deep familiarity with Linux (CentOS/RHEL or Ubuntu preferred), bash scripting, service configuration and management
• Experience in deployment tools and frameworks, with an understanding of continuous deployment processes (ex: Git, Buildkite, CircleCI, Github Actions)
• Strong understanding of networking concepts and internet application fundamentals (TCP/IP, DNS, SSL, load balancing, etc)
• Effective and assertive communication and strong collaboration skills
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global infrastructure for Twilio Network’s Platform blending operational excellence with development best practices
• Bachelor's degree required, or equivalent experience
• 1+ years of experience in a DevOps/Software Development environment

Desirable

• Join the team as Twilio’s next Systems Automation Engineer
• This position is needed to help build an scalable platform that allows our Network team to manage and operate our Network Infrastructure
• You’ll work with a passionate, versatile, and collaborative team, tackling tough problems as we continue to expand our infrastructure
• Additionally, you’ll have the opportunity to implement architectural solutions that will enable us to achieve our goal of being the world’s most trusted engagement platform
• As a member of our Network Infrastructure Platform team, you will be directly responsible for helping build our network platform services and APIs
• You will have the opportunity to build and integrate high standard tools for managing our global network
• Work in a small, high-impact, multi-talented engineering team
• Collaborate with Product Managers, Architects and other Engineers to tackle complex problems in distributed computing and infrastructure management
• Build and operate your team's services in a distributed production environment in the DevOps model
• Ensure a high quality by applying gold standards and different kinds of performance testing
• Apply Agile methodologies to continuously deliver value to the customers
• Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment
• Demonstrate effective communication by authoring and reviewing design documents, runbooks, and other service documentation, and keeping a good record of changes in the systems
• Positive attitude, and aptitude to learn and execute quickly in a small team
• Become part of the on call rotation for the team

• Applications for this role are intended to be accepted until August 15th 2025, but may change based on business needs