IT & Cloud Access Administrator, US Mobile

• This role is perfect for someone who thrives in fast-paced environments, loves solving operational puzzles, and wants to scale access and identity workflows across corporate and cloud systems
• 2+ years of experience in IT administration, access management, or support engineering
• Solid hands-on experience with Okta (or similar IDP platforms)
• Strong working knowledge of Jamf or Apple MDM platforms
• Experience managing IAM in AWS and/or GCP (roles, policies, permissions)
• Familiarity with SAML, OIDC, and SCIM protocols
• Excellent communication skills and a bias for documentation
• Someone who can work with cross functional teams (VERY IMPORTANT)

Desirable

• US Mobile is looking for a hands-on IT & Cloud Access Administrator to manage and streamline how our teams access tools, infrastructure, and information
• You’ll sit at the intersection of IT support, Identity and Access Management (IAM), and cloud infrastructure — ensuring our employees have secure, reliable, and compliant access to internal and cloud systems
• Administer and optimize Okta for SSO, SCIM provisioning, MFA, and lifecycle policies
• Manage user onboarding/offboarding, permission requests, and group-based access controls
• Support and maintain SAML/OIDC integrations with third-party apps
• Configure and manage Jamf for macOS/iOS device enrollment, compliance, and support
• Assist employees with MDM-related issues and maintain endpoint security posture
• Manage AWS IAM roles, policies, and user/group access — with a strong focus on least privilege
• Configure GCP IAM roles, service accounts, and project-level access
• Support identity federation/integration between Okta and cloud providers (e.g., AWS SSO, GCP Workforce Identity Federation)
• Respond to internal access support tickets in a timely and professional manner
• Document processes and create playbooks for repeatable tasks
• Partner with engineering, security, and HR to improve and automate access provisioning