Senior Business Intelligence Analyst, Clio

• We aren’t looking for just any traditional Business Intelligence Analyst to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We’re looking for an innovator and a thought leader!
• An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.)
• 6+ years applied experience in business intelligence and/or data modeling
• Proficiency in database modeling, SQL, and data warehousing principles
• Proficiency with data visualization and data storytelling
• Experience with fintech, financial analysis, reconciliation and/or financial audit
• Familiarity with SaaS business metrics such as MRR, churn etc
• A passion for understanding data and to figure out the root cause of an anomaly or a discrepancy between different sources of data when comparing and reconciling transaction volumes and amounts
• Proven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and Looker
• Excellent written and verbal communication skills
• A drive to find the root of the problem and a passion for establishing gold standard in SoT reporting

Desirable

• Our Business Intelligence team is part of the larger Data & AI group. Together, we’re focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio
• You will help our business grow, help our customers succeed, and continuously improve the way we operate
• Passionate about driving growth empirically
• Always looking to innovate with data and explore open-ended questions
• Strategically minded and never shies away from a challenge
• Self-motivated and able to work autonomously and collaboratively
• Agile and responsive, and comfortable with constant change
• Has knowledge and has worked on financial reporting, tying data between internal systems and external payment providers like Stripe
• Partnering with the Accounting and Finance teams to identify sources of truth for reporting on transaction volume, revenue and other information around a transaction lifecycle including refunds and chargebacks
• Using internal sources and external payment provider data - developing a new process for reconciling payments and Clio revenue
• Partnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions
• Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business
• Creating and editing data models for users to answer business questions and optimize queries and reports for performance
• Effectively communicating findings and feedback to technical and non-technical stakeholders
• Working with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboards
• Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making

• This role is a backfill for an existing position