Key Account Director, BenchSci
+ BenchSci equity options
AI for biomedical research
Open for applications
AI for biomedical research
201-500 employees
Open for applications
+ BenchSci equity options
201-500 employees
Company mission
To exponentially increase the speed and quality of life-saving research by empowering scientists with the world's most advanced biomedical artificial intelligence.
Role
Who you are
- Minimum 8+ years of experience in key account management/management consulting, with a proven track record of successfully managing key accounts and achieving revenue targets
- Experience in the technology and pharma industry
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships
- Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects, and meet deadlines
- Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions
- Proactive and self-motivated with a passion for delivering exceptional customer service
- Ability to work independently, as well as collaboratively in a team environment
- Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth
- Ability to navigate a team through ambiguity
- Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes
- Bachelor's degree in business administration, science, AI, or a related field
- Strong business acumen and financial understanding
What the job involves
- This person will spearhead delivering novel AI technology impacting research at some of the world's leading pharmaceutical companies
- Reporting to the Vice President of Key Accounts, this position will manage the business relationship, deliverables, and total revenue for the account
- This leadership role will actively support our mission to help scientists bring new drugs to patients 50% faster
- Own and drive the strategic partnership with some of the top pharmaceuticals in the world
- Build and maintain strong relationships with key client stakeholders, acting as their primary point of contact
- Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions
- Develop, execute, and own account strategies to ensure value realization, revenue retention, revenue growth, and expansion
- Understand the customer's business goals and objectives, and develop targeted strategies that align with the needs of the customer
- Monitor and analyze market trends within accounts to identify potential risks, watch-outs, and opportunities
- Lead the account team to ensure the successful delivery against account based goals and value frameworks
- Keep a pulse on the health of the account and manage and mitigate risks
- Ensure all client-facing communications and activities are on strategy and held to the highest standard
- Collaborate with cross-functional teams, such as sales, account services, customer insights, and value to ensure seamless delivery of products/services and exceptional customer experience
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders
- Understand account dynamics, buying process/ key decisions to support sales and renewals
- Identify and pursue new business opportunities within existing accounts
- Liaise with sales to expand growthSupport contract negotiations and renewals in collaboration with the sales team
Application process
- At this moment, we are welcoming applicants from Canada, the US and the UK for this position
Our take
Over the past decade, the cost of bringing a drug to market has increased exponentially. But the number of drugs approved has stayed stagnant, leading to a decline in research productivity. Through development of AI-assisted software, BenchSci has allowed scientists to rapidly compute data from scientific journals and product catalogues to dramatically reduce these inefficiencies in the R&D process.
The company offers a lateral solution to traditional, manual data analysis to allow for data leveraging. Plus an automated, comprehensive overview of existing relevant research. These methods have made BenchSci a forerunner in the drug development industry; the company's software is used by leading pharmaceutical companies.
BenchSci continues to invest in its machine learning technology, and in 2023 launched ASCEND. This is software that extracts experimental evidence from internal and external sources to help improve the hit rate of drug trials. It has also raised considerable funds, the latest of which is supporting the expansion of the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2023
$66m
SERIES D
Jan 2022
$43.8m
SERIES C
Total funding: $155m
Company benefits
- An engaging remote-first culture that hires the best talent from around the world
- Compensation package that includes BenchSci equity options
- Comprehensive health and dental benefits with an emphasis on mental health
- An annual Executive Health Assessment at Medcan for proactive health awareness
- Three weeks of vacation plus an additional day for every completed year
- A $2000 Annual Learning & Development budget
- Generous parental leave benefits with a top-up plan or paid time off options
- Additional time-off: 2 weeks for Winter Holiday, every other Friday in July and August, your birthday, and more!
- A $1000 work from home allowance to make your home setup perfect for you
- An Oculus Quest 2 to connect with your team members in Virtual Reality
- An executive coach for managers to assist in leading high-performing teams
- Complimentary Headspace account to support mental wellness and focus
- Complimentary genome sequencing from 23andMe to better understand your health through your DNA
Company values
- Focused advancement
- Speed
- Tenacity
- Transparency
Company HQ
South Core, Toronto, ON
Articles
Leadership
Dr. Elvis Wianda
(Co-Founder & Chief Data Officer)Obtained a PhD studying Health & Medical Physics at the University of Toronto before joining BenchSci.
Dr. Tom Leung
(Co-Founder & CSO)Previously held roles within the University of Toronto as a Research Assistant and Postdoctoral Fellow.
Liran Belenzon
(Co-Founder & CEO)Previously co-founded and held role as CEO at companies including Standy and Biz-Coupon. Currently a CDL Associate at Creative Destruction Lab.
Diversity, Equity & Inclusion at BenchSci
- Foundational DEI workshops around anti-bias, empathy, allyship, microaggressions, and discrimination
- Inclusive leadership training for all managers and open to all team members
- Inclusive hiring training for hiring managers and recruiters
- A centralized resource of information that promotes inclusivity
- Company-wide access to Crescendo to equip team members with customized learning paths that are tailored to their current knowledge levels
- Acknowledging and celebrating important and commemorative dates
- Building a group of DEI sponsors to support and encourage company-wide engagement around DEI conversations
- Holding DEI “Office Hours” for supporting individuals and teams who have questions or are seeking support with how to embed DEI into their work
- Restructuring our recruitment processes to ensure we are mitigating bias at every step of the hiring process
- Launching BenchSci Forward, our platform for change focused on the advancement of social issues such as diversity in STEM, mental health, and climate change
- Providing flexible parental leave, with the option of 75% top-ups for 20 weeks or 15 designated Parental Leave Days
- Providing mental health benefits for all team members, including mental wellness coverage up to $2,500, personalized executive coaching, regular mindfulness sessions, and extra vacation time
- Conducting a pay fairness analysis to ensure our compensation practices are equitable
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