AI-First Product Manager, TribalScale

• 4+ years of experience as a Product Manager (or similar role) in:
• Consulting, agency, or client-facing environments
• Cross-functional teams with Engineering and Design
• Strong experience leading discovery and delivery simultaneously
• Excellent written and verbal communication skills
• Comfort operating in ambiguous, fast-changing contexts
• AI & Technical Fluency
• Hands-on experience using AI tools in your day-to-day work
• Familiarity with modern AI product patterns, including RAG-based systems
• Ability to collaborate effectively with engineers on AI-related initiatives
• Strong technical curiosity—even if you are not an engineer
• Consulting Mindset
• Confident facilitating conversations with senior stakeholders
• Pragmatic, outcome-focused decision-making
• Ability to balance client needs, delivery constraints, and business realities
• Comfortable giving and receiving candid feedback

Desirable

• As a Product Manager at TribalScale, you will lead product discovery and delivery in close collaboration with clients, designers, and engineers. This is a consultative, client-facing role—you will be embedded in delivery teams, guiding decisions from problem definition through execution
• You will be expected to balance strategic thinking, delivery execution, and strong communication, while operating comfortably in ambiguity
• Importantly, our PMs are expected to be AI-fluent—both in how they work day-to-day and in how they help teams build AI-enabled products
• You bring a strong bias toward delivery and productivity. You actively unblock teams, maintain momentum, and help translate plans into real progress on a weekly basis. You are comfortable making pragmatic decisions to keep work moving, and you take ownership for ensuring teams deliver meaningful outcomes—not just well-documented intentions
• Product Discovery & Strategy
• Partner with clients to understand business problems and translate them into clear product opportunities
• Lead discovery workshops, stakeholder interviews, and alignment sessions
• Define product goals, success metrics, and outcomes—not just features
• Evaluate trade-offs and make informed recommendations in uncertain environments
• Delivery & Execution
• Own and manage the product backlog, including prioritization, refinement, and roadmap planning
• Collaborate closely with Engineering and Design to deliver high-quality solutions
• Ensure clarity of requirements, acceptance criteria, and scope
• Proactively manage risks, dependencies, and changing priorities
• Client Partnership
• Act as a trusted advisor to client stakeholders (including Director and VP-level)
• Communicate clearly and confidently about progress, risks, and trade-offs
• Help clients understand the “why” behind product decisions
• Represent TribalScale’s product and delivery maturity in every engagement
• AI for Personal & Team Productivity
• Actively use AI tools (e.g. LLMs) to improve your own effectiveness, such as:
• Drafting and refining product documentation
• Synthesizing research and stakeholder inputs
• Supporting analysis, planning, and decision-making
• Continuously explore and adopt AI-enabled workflows for product management and delivery
• Building AI-Enabled Products
• Collaborate with Engineering and Design to help shape AI-powered product experiences
• Demonstrate a working understanding of:
• Retrieval-Augmented Generation (RAG) patterns
• How LLM-based systems are designed, scoped, and evaluated
• Key considerations such as data sources, grounding, hallucinations, latency, and cost
• Help define requirements, constraints, and success criteria for AI features
• Translate AI capabilities and limitations into clear, practical guidance for clients
• Note: You are not expected to build or train models—but you are expected to understand how AI systems work well enough to guide product decisions and conversations
• Work on meaningful, complex problems across industries
• Collaborate with experienced product, design, and engineering leaders
• Strong emphasis on learning, feedback, and professional growth
• Opportunity to help shape how modern, AI-enabled products are built