Compliance & Network Engagement Manager, Particle Health

• 4+ years of professional work experience. Prior experience in compliance, solutions, or technical operations is a plus, but not required. Above all, we’re looking for professionalism, initiative, accountability, and follow-through
• Ability to query a database using SQL (or demonstrated technical aptitude to learn quickly)
• Experience in customer-facing, external communications, or account support roles
• Excellent written and verbal communication skills, with the ability to explain complex ideas clearly
• Comfort with ambiguity and enthusiasm for helping build new processes and standards as an early member of a growing function
• Eligible candidates must be based in New York City, San Francisco, or Chicago
• NYC applicants: The team works in-office two days per week (Tuesdays and Thursdays), so applicants must be located within commuting distance and comfortable with in-person collaboration

Desirable

• We’re seeking a Compliance & Network Engagement Manager with 4+ years of experience to be a foundational member of our compliance team
• Reporting to the Technical Compliance Lead (who reports into the Chief Legal Officer), this role will play a critical part in enforcing compliance activities at Particle and building trust across the national health information exchange ecosystem
• You’ll partner with our Solutions team to embed compliance programs into technical implementations for customer accounts and pre-sales engineering efforts
• You’ll also help triage and manage inbound requests from the community of implementers on national networks, ensuring timely and accurate responses that demonstrate our commitment to compliance and operational excellence
• In addition, this role offers exceptional growth potential and a chance to make a significant impact with opportunities to support executive-level analysis and inquiries
• Company Strategy: Your frontline insights into network policy and customer use cases provide opportunity to inform our product roadmap and strategic decisions
• Industry Innovation: You'll be at the forefront of the evolving healthcare data landscape, helping Particle navigate and pioneer new approaches to interoperability
• Accelerated Skill Development: This is a unique opportunity to rapidly grow your personal and professional skills across high-demand areas, from advanced SQL and data analysis to strategic policy interpretation and stakeholder management
• Support the Technical Compliance Lead in enforcing and operationalizing compliance programs across the organization
• Partner with the Solutions team to ensure compliance requirements are integrated into technical implementations for customer accounts and pre-sales activities for prospective customers
• Manage, triage, and respond to inbound requests from the community of implementers on national health data networks, supporting secure and trusted health data exchange
• Monitor compliance workflows and help drive process improvements that strengthen trust with networks, customers, and regulators
• Learn and apply regulatory frameworks governing healthcare interoperability and data exchange (e.g., TEFCA, HIPAA)
• Support the Chief Legal Officer with documentation and distribution of new compliance policies across Particle functions & governance teams
• Use SQL or similar tools to analyze customer query patterns, generate audit reports, and review national network activity for compliance audits and investigations