Product Manager, Braze

• A successful candidate will be curious, strategic, organized, data-driven, creative, and customer-focused
• 3+ years of Product Management experience
• Strong communication, collaboration, organization, and persuasion skills
• Strong technical experience. You understand how distributed systems work, have working knowledge of core technologies used and performance optimization, are familiar with SLIs, SLOs, and SLAs, and as a bonus perhaps have experience developing as well
• A proactive, positive, can-do attitude. You consistently drive projects to successful completion and proactively seek opportunities to enhance both processes and products
• Ability to work within a cross-functional team and balance multiple strategic and tactical projects at once
• Eagerness to learn and grow

Desirable

• We seek an experienced Product Manager to join our growing product team
• Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life
• This Product Manager will support the Core Messaging Team
• The Core Messaging Team is responsible for designing and maintaining the essential Braze backend technologies to orchestrate and send messages
• The Core Messaging team owns the critical workflows for marketers to send and users to receive messages with Braze reliably at scale
• Collaborate closely with Engineers, Product Managers, Product Designers, and stakeholders across the business to scope effective solutions, build, prioritize, and execute the Core Messaging roadmap
• Setup qualitative and quantitative feedback loops to dive into our customers’ problems and build proposals to address them creatively
• Deeply understand Braze’s technology ecosystem and work across Product teams to build performant, cost-effective, scalable solutions
• Establish and manage internal and external stakeholder expectations, and communicate progress and decisions effectively
• Run point on launching features and functionality released by the team
• Lead the Core Messaging team’s quarterly OKR and annual planning processes
• Prioritize the most important next steps for our product by analyzing inputs from a wide variety of sources (user feedback, research, usage data, support requests, etc)