Product Manager, Mozilla
Firefox Product Health
+ Performance-based bonus plans
Designs, builds, and distributes internet software
Posted today
Designs, builds, and distributes internet software
1001+ employees
Posted today
+ Performance-based bonus plans
1001+ employees
Company mission
To make sure that the internet remains accessible, open, and transparent to everyone.
Role
Who you are
- Product Management experience related to data and data analysis, especially as it relates to product quality
- Strong SQL skills with a proven record of writing complex SQL queries
- Advanced visualization and modeling skills
- Capacity to grasp complexity quickly and to focus on key issues with minimal direction
- Strong ability to integrate data, insights, and customer understanding to clarify project goals and strategy, drive execution, and inform delivery processes
- Demonstrated attention to detail, being resourceful, adaptable, creative, and results oriented with high energy and a positive outlook
- Excellent planning and project management skills; demonstrated ability to drive roadmaps, effectively managing priorities to meet requirements and deadlines while working on different projects simultaneously
- Superb written and verbal communication
- Solid understanding of technical architecture and data infrastructure principles
What the job involves
- Firefox Product Management is seeking an outstanding horizontal product manager to ensure Firefox delivers a fast, stable, and private browsing experience across all platforms
- This is a meaningful role responsible for monitoring and improving the overall health and quality of Firefox
- You will work at the intersection of data and user-centric metrics, ensuring Firefox remains performant, reliable, and trusted by users worldwide
- Your focus will include defining and tracking key health metrics, prioritizing areas for improvement, and working horizontally across teams to deliver exceptional product quality
- It requires a balance of critical thinking, strong data analysis, and user empathy
- Identify and establish metrics to gauge the reliability, performance, and user-perceived health of Firefox (e.g., crash rates, page load times, user retention)
- Regularly report on product health, informing senior leaders and creating actionable insights for engineering and product teams
- Collaborate with user research and customer support teams to understand user problems. Identify trends, gaps, and opportunities in product health through data analysis, advocate for fixes or improvements
- Partner with engineering and design teams to prioritize and address issues impacting performance, reliability, compatibility, and other areas of product health
- Build and share reports and dashboards that communicate product health to the rest of the company, motivating change in our products and business. Ensure that product updates meet high standards of stability and user satisfaction
Our take
Mozilla creates and manages a range of free-to-use software products. Their most well-known product is Firefox, the fourth most popular internet browser in the world. Mozilla is a not-for-profit with a focus on promoting online privacy. The company has a published manifesto outlining its commitment to keeping a balance between commercial profit and public benefit.
The companies other products include Bugzilla, a bug management platform, and Pocket, an award-winning digital content filing service. In direct odds with Google, Mozilla has recently launched a new product Mozilla VPN. The VPN or virtual private network enables users to browse the internet without being tracked. Companies such as Google rely on tracking user behavior online to target them with advertising.
Mozilla was also instrumental in creating the programming language Rust, which is admired for its brevity. Rust uses roughly half the amount of code as C++ to produce the same results.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health, Dental, and Vision Insurance
- Life Insurance + Accidental Death & Dismemberment
- Short-Term Disability and Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- Retirement Plan contributions
- 20 Paid Time Off days per year (prorated) + your birthday
- Company Holidays + Shutdown
- Wellness budget
- Reimbursement for professional development (up to $3,000/year)
- Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
- Flexible work environment (nearly half of Mozillians work remotely)
- A work setup including the latest hardware and software of your choice
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Mitchell Baker
(CEO & Chairwoman)Mitchell worked as a lawyer and at Netscape Communications before co-founding Mozilla in 2003. They have served as Chairwoman of Mozilla Foundation since then, and CEO as of April 2020.
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