Lead Product Designer, Salesforce

• Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, UX Design, or equivalent experience
• 8+ years of experience as a Product/UX Designer, with a strong portfolio showcasing web and/or mobile application designs, ideally within enterprise software or SaaS
• Success working collaboratively in matrixed organizations and partnering across design, product, engineering, and executive stakeholders
• Experience leading projects end-to-end (timeline, scope, strategy)
• Experience designing consumer-grade interfaces in enterprise or platform contexts
• Ability to design for complex, data-rich enterprise systems – solving for scale, not just single pages
• Comfortable working across different levels of fidelity, from experience models and flows, through lo-fi prototypes, to polished design comps and skilled in choosing when to use each
• Proficiency in a variety of prototyping tools, ranging from Figma to AI-driven environments like Cursor, to accelerate design exploration, explore interactivity and demonstrate technical feasibility
• Strong storytelling and influencing skills; able to align diverse teams around a shared vision
• Experience leveraging user research and analytics to inform design decisions
• You are a creative problem solver who experiments with new tools and methods to find the best solution
• As a natural player-coach, you thrive on balancing strategic design with hands-on execution and lifting up those around you
• You are passionate about crafting modern experiences that meet everyday expectations, making them enjoyable, intuitive, and ensuring they just work
• At your core, you navigate technical constraints with the belief that great design turns complexity into clarity

Desirable

• As a Lead/Principal UX Designer for Agentforce, you will be a key contributor shaping the behavioral architecture that defines how Employee Agents interact across Salesforce
• You will collaborate with design and technical leaders to define the patterns that guide how agents communicate, hand off work, use memory, and coordinate in real time
• Your work will help establish industry-defining experiences that enable enterprise workforces to plan, execute, and collaborate effectively with autonomous agents
• You'll work by making, using prototypes to explore possibilities, validate assumptions, and chart the path toward coherent, scalable agent experiences
• Your contributions will help ensure agent behaviors and interactions scale across clouds, surfaces, and customer workflows, creating experiences that feel reliable, intentional, and valuable wherever they appear
• Define how autonomous agents communicate, coordinate, and collaborate with humans and each other across the Salesforce ecosystem
• You'll contribute to the behavioral vocabulary that becomes the foundation for emerging enterprise AI experiences
• Use tools from Figma to AI-driven environments to rapidly bring ideas to life, test assumptions, and chart the path forward
• Your prototypes will demonstrate what's possible and align teams around a shared vision
• Craft interaction models and patterns that work across Salesforce, Slack, and the entire platform
• You'll solve for consistency and intentionality in systems that serve millions of users across diverse workflows
• Guide teams from uncertainty to a shared north star through strong vision setting, storytelling, and principled design decisions
• Partner with conversation designers, content designers, researchers, product managers, and engineers to create cohesive agent experiences, bringing diverse perspectives together around a common goal
• Mentor designers, share knowledge, and contribute to a rich collaborative design culture
• Your impact will be measured by how well the experiences you create meet and exceed customer needs

• Application Requirements: Submit a resume with a portfolio (and password if you have one!) showcasing your product design work, design process, and experience